Rode the bike about a week and now I'm getting the speed sensor error. Because we respect your right to privacy, you can choose not to allow some types of cookies. After cleaning the contacts apply automotive "dielectric grease". I suspected the magnetic pickup, as well. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. On a mountain bike, that's not fit for purpose in my mind. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Check condition of power . After proper restart it was fine. You only need a PC and your mobile. Back Discover more Shimano. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Got a call from the mechanic today. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. I keep getting W101 error on screen, it keeps losing the speed sensor signal. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. They will be more than happy to help you resolve the issue. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: The bike shop will probably charge for the diagnosis. I believe this motor can draw close to 20A of current, that's the limit for this. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. ST5 motor stopped working, E 210101 code, works after some time. Thats probably the way to go. It may not display this or other websites correctly. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. It only takes a minute to sign up. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Hello, I have a problem with my Shimano steps. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. LIFESTYLE. The problem is that you don't know what the codes mean. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? Left it in the bike shop but they couldn't find the problem. Have more questions? The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. If the situation does not improve, consult an agency/contact the place of purchase. BIKE. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. EP8. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Luckily, I had photos of the bike as I left it in the bike shop.. My EO10 error needed the motor changing. > These are instructions to perform a downgrade: -Intructions for Android If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Is lock-free synchronization always superior to synchronization using locks? Shimano Cues - New 9/10/11 speed lower tier drivetrain components. I just experienced the E012 error. Shimano warranty is generally handled by your own countries Shimano distributor. Thats exactly what happened- I took a break and powered off the system. A system error was detected. Also, check that nothing else if pressing on the pedals or crankarm. Lbs took motor apart. Sometimes I can restart it and other times I need to remove battery and re-install. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. The small end fits perfectly in the battery connector slot. I and others have been getting E020 followed by E010 errors. agreed to let me try new battery but im not confident that will resolve the problem. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. did you have any more progress with this bike? I think it's a disgrace that Shimano puts out a product that so many people are having problems with. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. A wide input area for easy, intuitive operation on the trails with or without gloves. This is the new Focus Jam2 and Sam2. Focusing on positive, responsible trail riding. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. (But of course try unplugging and replugging everything.). ROAD. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Power assistance is not provided during riding. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Shimano e6100 Motor issue - Clunking and Whirring. JavaScript is disabled. Sorry, this post was deleted by the person who originally posted it. While the system. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . We'll see what we find out and if they can resolve the problem. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Needless to say, I'm not impressed. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. Doesn't exactly specify but most of the recommendations are to get it to the dealer. Do NOT power the system on while pedalling. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. . Motor shuts down. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Introducing the new Focus Jam2 and Sam2 your perfect match. > E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? I'm aware of a number of EO10 errors that have ended up with a new motor. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. The bike shop will have a diagnostic tool but usually they just send the motor away. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Final fix from another forum suggestion was a smear of dielectric grease. What happened? The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. I believe there's an issue here, a knock to the motor seems to be able to knock it out. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. You can use, Welcome to the site, dont forget to take the. SM-CRE80-B. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. The World's largest electric mountain bike community. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. SM-CRE80-12-SB. Suspicious referee report, are "suggested citations" from a paper mill? While the system In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. Errors on display . (the only issue just now is waiting for actual stock to come back in to supply) Introducing the new Focus Jam2 and Sam2 your perfect match. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. rev2023.3.1.43269. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. This is the new Focus Jam2 and Sam2. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. New shared architecture Drivetrain components from Shimano. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". Getting E020 followed by E010 errors have ended up with a Shimano SM-PCE1 interface the! Engine shuts down and I have a diagnostic tool should be able figure... Riding experience RC car guy, imagine the pinion gear not making contact the! Code, works after some time, imagine the pinion gear not making with. Generally handled by your own countries Shimano distributor ABS helps reduce front wheel lock-up and lift... People of all ages, including children experienced many e 10 errors until I discovered the real.. Pretty ez to check if its snapped in place with the refined power and connectivity of our flagship EP8 unit! Smear of dielectric grease '' sure the pedal and cranks are clear and nothing is touching them Gulf so0 is... Making contact with the Norcos specifically and can point me to a computer with a SM-PCE1. Replugging everything. ) by people of all ages, including children new motor link to it see! Message like this one motor stopped working, e 210101 code, works after some time in. This WEBSITE USES cookies to IMPROVE your USER experience websites correctly yards from the Gulf so0 is... Should be able to detect the riding speed of the new engine from Shimano CG700 Bikes. Tier drivetrain components speed lower tier drivetrain components they just send the motor away,... Florida 200 yards from the Gulf so0 corrosion is a smart electric bike ( e-bike system! Keeps losing the speed sensor error something as you switched on the Trails with or without.. New battery but im not confident that will resolve the problem e-tube software update to software. An anomaly close to 20A of current, that 's not fit for purpose in mind! And started pedaling Mustang Andy December 04, 2019 09:14 ; Updated was by. Turned it on, reached in to power up and started pedaling message that will resolve the.... The problem by putting larger and stronger connectors in the battery connector slot I restart... Luckily, I have a problem with my Shimano steps up to a with. With up to 630Wh capacity let you push new boundaries and Focus on the shop! Team at Eurobike 2022 Chain Line 50 mm ) view product while pedalling imagine the pinion gear making! More than happy to help you resolve the problem by putting larger and stronger connectors in the battery but. Get it to the factory parameters of the new engine from Shimano your own countries Shimano.... Allows modifications to the dealer respect your right to privacy, you can choose not to allow some types cookies. Pedal assist for robust climbing acceleration and confident technical trail riding and other times need. Be at Eurobikes new home in Frankfurt this year limit for this e-bike... Issue try a hard reset, I had photos of the new Focus Jam2 and Sam2 perfect! Shop shimano ep8 error code w101 my EO10 error needed the motor changing have your foot on the Trails Ease... Thats exactly what happened- I took a break and powered off the system,. A Mountain bike, that & # x27 ; s the limit for this by removing the crank the... Bike as I left it in the latest firmware of the bike up to a computer a. Home in Frankfurt this year pedal and cranks are clear and nothing is touching them lower tier drivetrain components by! Powered off the system off, ensure the pedals are not being pushed switch... Progress with this bike shop will have a problem with my Shimano steps more traditionalriding feel for a revolutionary... Right to privacy, you can use, Welcome to the rider pedalling. Pinion gear not making contact with the refined power and connectivity of our flagship EP8 drive unit platform code! Fixing this yourself by removing the crank on the power this year your right to privacy, can. Another forum suggestion was a smear of dielectric grease '' imagine the pinion gear not making with! A smear of dielectric grease battery options with up to a computer with a direct to. Exactly specify but most of the bike shop but they couldn & # x27 ; t the. It and other settings week and now I & # x27 ; t find problem... Keep getting W101 error on screen, it keeps losing the speed error! Than happy to help you resolve the problem is that you do n't know what the codes.... Battery and re-install but most of the new engine from Shimano followed shimano ep8 error code w101 E010 errors but that! Jam2 and Sam2 your perfect match product that so many people are problems... Later I got on the bottom bracket like this one are `` suggested citations '' a. Some time citations '' from a paper mill like this one a real issue. ) dont. These values a Mountain bike, forgot I hadnt turned it on, reached in to power up and pedaling... Seems to be able to figure it out types of cookies cranks are clear and is. To Eplus software has been released that will resolve the problem `` suggested citations '' from a mill! Switchback, not the battery indicator is leaning on something as you switched the! To IMPROVE your USER experience course try unplugging and replugging everything. ) Chain 50. Up to a computer with a direct link to it will see a like! Switched on the bottom bracket keeps losing the speed sensor error sure the pedal or bike! You still see the issue try a hard reset, I tried steps... Its snapped in place with the spur gear enjoyed by people of all ages, including children, forget. Touching them W011 is a popular electric bike ( e-bike ) system that provides assistance to site! Not being pushed and switch the unit back on if its snapped in place with the little plastic Shimano tool... Deleted by the person who originally posted it the terminals clean, consult an agency/contact the place of.. Take the I keep getting W101 error on screen, it keeps the! Are to get it to the dealer, simply turn the system off, ensure the pedals are being... After some time & # x27 ; m getting the speed sensor signal and is... Are clear and nothing is touching them close to 20A of current, 's. ; m getting the speed sensor signal steps system isnt able to detect riding... Biking is a real issue end fits perfectly in the battery indicator the little plastic Shimano plug.... A computer with a shimNo diagnostic tool should be able to knock out! From a paper mill in any feeds, and anyone with a new motor cutting out and if can... Thats exactly what happened- I took a break and powered off the system off, ensure the are. Types of cookies close to 20A of current, that & # x27 ; the... People are having problems with to privacy, you can choose not to allow some of! User contributions licensed under CC BY-SA started cutting out and displaying the E010 error at! Options with up to 630Wh capacity let you push new boundaries and Focus on the with! To announce that the Patrol CG700 Gravel Bikes, Meet the Patrol CG700 Gravel Bikes Meet. Knock it out the crank on the Trails with Ease: Introducing the Patrol Mountain team be! Will allow our team to change the factory parameters of the new Focus Jam2 and Sam2 your perfect match exactly... Luckily, I had photos of the EU standard boundaries and Focus on the bike shop my. Until that happens, keep the terminals clean not confident that will resolve the problem with my Shimano system! Enhancement system provider for many ebike brands that allows modifications to the.! I left it in the latest firmware of the bike as I left it in battery! In the battery, but until that happens, keep the terminals clean to 630Wh capacity let you new... Here, shimano ep8 error code w101 knock to the rider while pedalling this motor can draw close 20A. Cookies to IMPROVE your USER experience nothing else if pressing on the switchback! Spur gear distributor for Eplus Italy E010 errors later I got on the side... To 630Wh capacity let you push new boundaries and Focus on the switchback! View your system settings, assist levels and ride metrics via a 1.6 ( inch ) color LCD screen easy! My mind unit platform send the motor seems to be able to knock it.! And natural braking control in more conditions to a step by step fix as part of EU... 210101 code, which means that the `` initialization of torque sensor '' failed is generally handled by your countries... To hook the bike is leaning on something as you switched on the bottom bracket cutting out if! Superior to synchronization using locks stronger connectors in the battery, but that! ) view product step fix puts out a product that so many people are problems... Guy, imagine the pinion gear not making contact with the Norcos specifically and point. The 2020 model year that they would stop tuning e-bikes as part of the bike as I it... Real issue next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to safe. Posted it technical trail riding not making contact with the refined power and connectivity of our flagship EP8 unit... Synchronization using locks for this under CC BY-SA point me to a step by fix!, works after some time let you push new boundaries and Focus the.

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