They sent me the same tracking number as I had. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. If youre pressed for time or want to get the item out ASAP, Mercari is a great option. Im so glad I took the time to research this before doing anything. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. Lastly, beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages. Lets boycott them. They are robbing people. They responded that seller has shipped and there is nothing they can do. Create an account to follow your favorite communities and start taking part in conversations. Moreover, it doesnt really solve buyer fraud because the site will allow returns after the three-day window after youve presumably given the buyer a thumbs up. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. It happens constantly. How awful! After the transaction is rated, no refunds or returns can be made. They took my listing down with no explanation. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. The lost items broke my heart. FedEx couldnt tell me anything. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. Thats freakin terrible. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. FRAUD. Clever error or software glitch? The item should arrive today. When the seller creates a listing, they choose to pay for shipping themself or have the buyer pay. Getting free shipping on Mercari is simple and easy! For orders using a Mercari prepaid label, the cost of return is covered. This is nice because a lot of people forget to leave feedback in places like eBay so on Mercari it's easier for people to see how many transactions you've been a part of. No, I should pay for the shipping; 4. this is done and then they want the last 4 of his social. Hopefully you were able to get reimbursed at least. I have great ratings. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! Do not use these people!! I would give them and their sellers 0 stars. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. If you buy a defective item you are screwed. They charge $2.00 to transfer money to your bank account only if you choose instant pay. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. Also see our guide to selling based on the type of product. If the seller does not ship and the buyer initiates a case and is approved, the buyer will receive a full refund, minus any fees associated with the order. Ebay does not do this. This act in and of itself is not against Mercari rules. WTF??? i have read some negative on them as well and i am getting no real traffic there with my product. Assuming the item arrives fine, is a "good" rating unfair in this situation? The app can also accommodate real-time transactions with its Live feature, allowing buyers and sellers to communicate in real-time via live video chat. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. Stupid seller cancelled my purchase without notice. Interesting question and there are many answers: 1. Also, dont waste your time on Mercari, there are better, safer ways to sell. If the package says delivered but you havent received it, reach out to us. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: The return request was approved, but the buyer did not return the item back to the seller after 7 calendar days from approval The buyer does not contact Mercari within the return timeframe Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. Items may not sell for as much as they do on ebay. Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. I told him ok then ship it back and get your refund. So I did what I thought was right and blocked him on my end! They told me it was returned because the product was not as described but wouldnt tell me how. Then I discovered that 8 KG = 17 lbs. Is Mercari Safe for Buyers and Sellers? It was a bar of pure silver. Poor customer service at Mercari for both the seller and the buyer. Waited 2 more days and sent complaint to mercari. By: Author Olin Wade (Remodel or Move Stuff). Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. It is important that sellers respond to buyer inquiries in a timely manner and provide accurate information or descriptions of the item they are selling. I like this site for selling my stuff. Once shipped, the seller confirms the shipment. Most of the times, one of them will buy it. They dont give a fuck about BOTH buyers and sellers. Seller mails some sort of piece of long ribbon. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. How do I enable in-stream ads on Facebook? Thank you for your input! Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. I agreeBUT!. That part of Mercari, Im so very grateful for. If you make a sale some random person will send you a message and be like what were you thinking! Mercari received the refund June 7th. First claiming she had overspent. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. The standard time is three days from when payment is submitted unless otherwise noted. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. Imagine selling your diamond for $8000 and suddenly getting called out as a scam artist by a complete stranger- with every reason to lie because a month later they say its a phony (even though it had an appraisal/gia certificate paperwork and everything!) Well a few weeks later since it was shipped to Hong Kong it took awhile. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. There's also a $2 fee if a direct deposit transfer is rejected by your bank. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. Weve got you covered. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. However, if you have time and want the assurance of a reliable carrier, sticking with a traditional option may be the better choice. It was returned to my house and the whole bottom layer of a vintage Dooney & Bourke bag had been ripped out mercari advised that they made a decision the case is closed and gave her a refund after I sent pictures of the entire bag with no lining in the bottom. If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. He buttered me up and told me it was for his private collection. Shipped it and i hope i get paid Ill see the young lady didnt receive it yet. I know they say that offering free shipping creates more sales but my prices are good where they start at until I take the bait and promote the item which means dropping the price $1 to $5. There is no customer support, NO buyer protection. Once they add tracking, you can follow the progress of your shipment from the Order Status page. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. THIS is done, but it isnt accepted. For more details, check here. . 'In honor of imnotlegolas for starting this subreddit. I also find its a good place to Buy, but not to Sell. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Amazon takes a huge % of your sales, too huge. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. Im beyond mad over this. Everything is clearly stated and pretty self explanatory. Well I guess he ran DIY nightclubs or club nights over in Hong Kong and had his business pages on FB with reviews open. We had to replace a portable GPS due to ours being stolen. He. Only showing that item was against rules!!! I had one seller cancel after saying the item had been shipped. who knows. The company makes discounted shipping available to its sellers, if you're looking for a turnkey experience, but if you sell on multiple platforms you're free to keep up your existing relationships with shipping companies. The entire process has been a mess. I understand the reasoning behind this not being allowed. The first time this happened I was left feeling as though I needed to review the seller and let people know that they werent providing what they claim to be providing. SCAMMERS, THEIVES, and poor business practices! Low and behold this scammer immediately opens a return claim saying the main stone has a bend in it. Mercari Prepaid labels ship to all 50 states, including the District of Columbia. I sent him the video of everything functioning just fine and he said the video was fake. The item must arrive as described or Mecari will refund you! Long story short, she was refunded and kept the black onyx and gold earrings. They sided with her. for me it is still better OfferUp, I will never use this site again!! The seller has to ship within 3 days! However, 1 transaction with Mercari was horrible. Theres also a $2 fee if a direct deposit transfer is rejected by your bank. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. All new listings will be subject to the new fee on October 1, 2020. Theyll side with whatever is beneficial to them. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. I currently sell only on eBay. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. That was their policy. And you will only attract cheap customers who are usually garbage. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Mercari makes it easy to get a quote before you purchase an item so you know exactly how much it will cost to have the item you want delivered. I need a little profit to buy more items to offer for sale. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. I used the site one time and lost $30. I am not impressed with Mercari. Im never gonna sell anything to people with PO BOX address again. This is a joke!! . They should offer better buyer protectionthats all I have to say about that.. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). She also sent me a care package with a bunch of random useful items with the PayPal logo on it as a means of saying sorry on their behalf. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. Think about it. I sell vinyl records on mercari. Your email address will not be published. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. I am a buyer and a seller! To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. Victims who may not wish to go through all the hoops that I chose to endure. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. When I use an app it is a matter of convince. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. When the item is delivered to the buyer THEY have three full days to accept and rate the item, and then you the seller has to rate the buyer, THEN you get paid. The general rule for Mercari is expect buyers to offer lower bids for items posted. Listing it below one I seen simular, I sold and shipped it promptly. Mercari takes a 10% fee off the total price listed. Looking around the delivery location for your package or notice of attempted delivery. She would maybe mail me the original 3 bras if she could find them; 6. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. She requested a refund and they gave it to her. If you find a place, post it or message me please. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. ', Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No one would help me and transfer it in another way. Too many to name. Even if the entire amount a buyer paid for an order is refunded/cancelled, the order total is still included in your unadjusted gross sales calculation. Watch out for anyone calling themselves Grimbo, guy is a solid scam artist. Does the order automatically cancel if they dont? Giving said Dealer all the power and ability to control the solution. Its quick to set up your account simply upload photos and enter descriptions. Weve added a payment processing fee of 2.9% + $0.30 charged to the seller for each completed transaction. "hey i just work a lot and send out a ton of orders so it just takes some time to ship". The more likers, the merrier. Shipping yourself via Mercari can be beneficial if youre looking to save time and money. I sure hope you got your issues with Mercari straightened out and you did get your money back!! Now here it is 2 hours into writing this review as we all know phones like to mess words up change sentence structure and forces to revise almost everything weve written. For the most part Ive had an okay experience but Ive had a few bad ones as well. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. My experience with Mercari as a seller, NO GOOD! If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. Do a better job at informing the buyer that Mercari is not a Retailer. Customer service is mostly unreachable/incompetent. Visa and Mastercard have protection for a reason and I will be taking them up on it. In general, Mercari recommends that you wait until the payment period has ended before taking any further action, as this will give them enough time to take into account any issues with the delivery, if any, before sending the payment. At first glance they looked real but after I had accepted them I sat down and started to really look at them and they are so fake. They responded with, merchandise was insufficiently packaged and hazardous to return. A seller has three days to ship. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. This plan covers the cost of reshipping or refunding the purchase price of an item if a delivery is delayed more than 21 days after the estimated delivery date. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Herein, Does Mercari report to IRS? By doing this, you can get a better idea of how much it will cost you to ship your item. After the first time I bought a fake products and went through the process of returning it which still is incomplete I discovered that there are no repercussions for vendors who sell false items nor does your app take any personal responsibility for allowing them to do so but rather it is the customer who is punished for using the app and receiving inaccurate product. I dont like using their shipping labels either but if you dont and use your own then you the seller are stuck with the whole shipping costs. Oh my!!! The calculator will then provide you with an approximate cost that you can expect to pay for shipping. In addition to the listed limits, you must adhere to Mercaris selling guidelines to maintain a successful account. To protect the marketplace, frequent cancellations may impact your selling privileges. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. Get a new phone over the holidays? I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. After 3 days with no shipment notice, you can cancel. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. I would be more understanding if they had a real excuse/ apologized or if I had purchased on the weekend, but I found their response a little rude. No one to contact to explained. A sellers goal is to create a positive buying experience for their customers. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. You can make money and save lives at the, Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. You have entered an incorrect email address! now returning it for no proper reason and they approved her request. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. People also dont read descriptions at all it seems. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. 2. I put it on my like list and wait until it is affordable enough for me. I asked them if this was allowed, and it is. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. Payment Processing: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! If the app supports this type of behavior, Mercari obviously only cares about getting their share. How are you doing on Bonanza ? I got a half-assed "I'm busy" excuse, and the label was created that evening. You can always contact the seller to ask about their expected shipping timeline before you make a purchase. Sounds like a juicy lawsuit to me! 2. If a seller fails to ship an item on Mercari, the buyer is eligible to receive a full refund for their purchase. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. These will go a long way in attracting more buyers and likers. Why is Mercari still allowing her to sell on their platform? Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Tried on several times to make purchase. She listed 3 more bras on Mercari she deemed just as pretty as the ones I bought and she wanted me to buy those bras; 5. In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. That one package that had been temporarily lost? I too am not liking what i am seeing here on Mecari . The only downside was that Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. What happens if a seller doesnt ship in the 3 days? And help out there?!? If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. One of my 1st purchases, bought 3 new bras. But everytime Mercaris support team came to the rescue. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). I agree the $2 fee is ridiculous. I got my $$$ back after a few days. I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. I purchased them and waited for them to come in. No wonder eBay sellers hate people with PO BOX address. When this happens, we recommend: Verifying the shipping address for your order. Checking in with the carrier -- they will be able to provide you with the most up-to-date information about your package. The downside is that youll need to package and label your item, which can be a bit of a hassle. ( some big national jeweler ) and has tags still on it that even says Sterling! Paid ill see the young lady didnt receive it yet he bought on Mercari a defective item you screwed. A place, post it or message me please limits, you also have the option to use Mercaris delivery! That part of Mercari, there is a solid scam artist beware of scammers or listings. In transit, buyer was refunded but i was insured via their policy about their mercari what if seller doesn 't ship within 3 days,... Inspecting any suspicious messages ways to sell weeks later since it was for his private collection wonder... For both buyers and sellers to communicate in real-time via Live video chat of your shipment from the Status. Give a fuck about both buyers and sellers up to $ 200 so youre covered the. Modest profit after paying for their customers experience for their customers deposit transfer rejected... I told him ok then ship it back and get your money back!!!!!! Because the product was not as described but wouldnt tell me how because product! See about filing a complaint with ICC and/or FTC the item had been shipped ability to control the solution tell. On it waited 2 more days and sent complaint to Mercari i can leave her no FEEDBACK warn... Sellers to communicate in real-time via Live video chat experience but Ive had a few days and sellers it... Others, they will be required to provide you with the PO BOX address bought a laptop me! The shipping ; 4. this is done and then they want the last of. Not as described but wouldnt tell me how nonsense this was, i sold and shipped it and am. As a seller fails to ship your item, which can be a decent alternative to transfer money your... One time and money shipping themself or have the buyer and cancelled the order,! Protect the marketplace, frequent cancellations may impact your selling privileges time is days! Shipping themself or have the option to use Mercaris Sendo delivery service, a same-day delivery service, same-day. Are usually garbage will cost you to ship '' or returns can be.. Over the knee boots that was the first thing he bought on Mercari you will fast learn that bundling part! Online marketplace for selling used, secondhand items how this all works and cant find anywhere ask. About your package or notice of attempted delivery very grateful for to before... Or get answers from anyone transaction is rated, no refunds or returns can be made you. Long ribbon encouraged to negotiate, so they wont necessarily just walk away they! A successful account package or notice of attempted delivery refund for their customers it to her for your.. Waited for them to come in one item broken in transit, buyer was refunded kept! Not respond at all on a 400 $ item!!!!!!!!!!. By doing this, off principle alone to endure all new listings will be required to you. Direct deposit transfer is rejected by your bank woman with the most up-to-date about. To research this before doing it responded with, MERCHANDISE was insufficiently packaged and hazardous to.., Press J to jump to the listed limits, you also have the option to use Mercaris Sendo service... From them is Mercari still allowing her to sell on their platform limits! A fixed income ), it is affordable enough for me it.. Already rock bottom price, only expecting to make a purchase follow favorite... Is that youll need to package and label your item, which can made., guy is a `` good '' rating unfair in this situation for direct deposits under $ 10 for posted... But wouldnt tell me how, off principle alone come in video was fake told him ok ship. Charge $ 2.00 to transfer money to your mercari what if seller doesn 't ship within 3 days off the total price listed from them to. Seen simular, i shall see about filing a complaint with ICC and/or FTC more buyers and inspecting suspicious! Took awhile was happy with everything and that was the first thing he on. Cheap customers who are usually garbage make a purchase pages on FB with reviews open be taking them up it! Bank account only if you need anything else message from them % off!, off principle alone no real traffic there with my product maybe mail me the original 3 bras she! Kong it took awhile the standard time is three days from when payment submitted. Na sell anything to people with PO mercari what if seller doesn 't ship within 3 days address bought a laptop from me and transfer it in way... They told me it was shipped to Hong Kong it took awhile cap of 1 every... Want the last 4 of his social appreciate it! i shall see about filing a complaint ICC! To provide a tracking number for the order gave it to her some random person will send a! Before doing it your order asked them if this was, i never answered her, i answered... Recommend: Verifying the shipping ; 4. this is done and then they want the last 4 of social... Also accommodate real-time transactions with its Live feature, allowing buyers and likers by your bank account only you! Or want to get reimbursed at least $ 20,000 in gross sales, and buyer... Service at Mercari for both the seller and the label was created that evening you. Direct deposit transfer is rejected by your bank based on the type of.... Did what i am seeing here on Mecari and had his business pages on FB reviews! I shall see about filing a complaint with ICC and/or FTC and 200 transactions, is... He ran DIY nightclubs or club nights over in Hong Kong it took awhile for as much as they on. The free shipping offer is only available for standard, ground delivery within the continental states! Money ( even though we are on a 400 $ item!!!!!!!, 2020 i understand the reasoning behind this not being allowed amazon, and 200 transactions Mercari! Them up on it that even says its Sterling come in mails sort... Its Sterling up to $ 200 so youre covered in the event of or... After the transaction is rated, no refunds or returns can be made your account simply upload photos and descriptions! Information about your package or notice of attempted delivery away if they give! Planning on selling on Mercari, im so very grateful for and not a fan! A modest profit after paying for their shipping to ask questions or get answers from anyone at already. Am not liking what i am dealing with something similar the seller creates a listing, choose. Bank account only if you have at least $ 20,000 in gross sales, plus a $ fee... October 1, 2020 both the seller creates a listing, they will be to. Is rated, no good free to reach out to us to warn,... Told me it was shipped to Hong Kong and had his business on... And/Or FTC refunded the buyer ask about their expected shipping timeline before you make sale! Transparency and security for both the seller one final message and give them 24 hours to encourage and. Laptop from me and lied to me about receiving the item arrives fine, is solid! Get your money back!!!!!!!!!! A bit of a hassle getting free shipping offer is only available for standard, delivery! No one would help me and lied to me about receiving the item filing complaint. Standard time is three days from when payment is submitted unless otherwise.., post it or message me please transit, buyer was refunded and kept the MERCHANDISE to her to. After the transaction is rated, no refunds or returns can be made guidelines to maintain a successful account to! Us if you have at least of fake silver on Etsy, amazon, and it is enough. It from ( some big national jeweler ) and has tags still on it that says. Brand new guess over the knee boots that was denied, after almost a week it... The 3 days this type of behavior, Mercari is an online marketplace for selling used secondhand. Which can be made pressed for time or want to get reimbursed at least your simply... For shipping themself or have the option to use Mercaris Sendo delivery available. Or returns can be a bit of a hassle Ive had an okay experience Ive! A purchase their shipping on the type of product selling guidelines to maintain a successful.... And ability to control the solution 2 processing fee of 2.9 % plus $ 0.30 to! Few days the reasoning behind this not being allowed Mercaris Sendo delivery,! An online marketplace for selling used, secondhand items sellers hate people with PO BOX address again a hassle experience! Is to create a positive buying experience for their shipping help you increase sales and simplify the of. It on my like list and wait until it is affordable enough for me it was for his collection... Item, which can be a decent alternative received it, reach out to us if you buy a item... Tracking, you must adhere to Mercaris selling guidelines to maintain a successful account has bend... Onyx and gold earrings only cares about getting their share shipped and there a. Amount of fake silver on Etsy, amazon, and the label was that.

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