2023 Hasbro. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. I offered my DOD ID card and doc letter without being asked. I have spent almost 2 hours trying to search on Google to see if my case will get a card and I can't find anything about similar situations - it's mostly people who posted before the policy changes or people talking about autism spectrum disorders. There just isn't a way to make this happen like that. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. We learned that the hard way. This is a custom program that will be tailored to meet your specific situation. Put the key in a safe place! Also with the Genie+, you can only book each attraction once. If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. Getting to the front of the queue is hit or miss. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. Is this correct? Compare predicted crowd levels by day up to 1 year in advance! Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Hope your get it sorted and that you have a magical trip!! But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. Perhaps look into other options if you get denied again. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. Happy to share the secrets and guides to help make your next trip magical. Puts my son at a distinct disadvantage. When chosen, they reflect the current standby wait. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. I was asked to choose 2 rides as an advanced DAS planning option. Do they make exceptions for the number allowed in a party? No one would be able to hold two return times at a time, either the DAS holders or guests. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? You can return to Soarin to use that DAS any time until closing. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). Yes, a child under three years old can still receive a DAS pass. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. This is planning to launch in the fall and will allow you to virtually register with their assistance. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. This is perfect example of entitlement. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. Disney offers a Disability Access Services pass, DAS for short. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. Seems like the people who had the most luck got on right when they opened at 7:00. where she may not be able to get up and use the plane's bathroom. You can check out Disneys Fact Sheet here. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Oh, yeah, I said diapers are not an option because she won't do it. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Would this be acceptable to get a DAS Pass? It will most likely depend on the ride! For Walt Disney World dining, please book your reservation online. Create an account to follow your favorite communities and start taking part in conversations. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! We hope this overview of Disney World's DAS card answers your questions about the new program. Disney World, If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. Is he still able to go on the rides? Definitely. All rights reserved. Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! No, DAS is valid for 60 days once registered. There is a wheelchair/scooter waiting area at each Disney bus stop. When using this program, a family member will be able to go ahead and obtain the return time for you. And leave 20 minutes before the nighttime shows. He was denied DAS.. We've already researched the details most important to families. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. Some people with ADHD or autism qualify for DAS. This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Would I qualify for DAS with heart failure? Do I need to take pip paperwork and blue badge with me. More on that later. Or dont come!! How to Get a DAS Pass at Disney World She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. Of course this is good advice ALWAYS. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. You need to be able to explain your disability, but more importantly explain how the DAS will help. Help & Rules. This service is also known as the Disney disability pass. The maximum is six guests per DAS. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. UmmmmI'm not sure I understand your post or the tone that's attached. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. Does it have to be obtained at individual attractions or is it available for a whole park? Now it just advises that calls are in English only. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. Magic Key Pass Information. Disney Genie + is $15 more per person per day. In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Thank you. Monthly news, planning tips and special deals. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). We tried calling Disability Services at (407)-560-254 to confirm. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. You can still sign up for DAS in person at the parks! Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. Note that the person holding DAS must meet the height requirements of the ride. , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). At the current time, you have to wait until you arrive at Walt Disney World or Disneyland to register for this service, but thats all about to change. This is your starting place for a less-stress, more-fun vacation. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. Bring some headphones with calm music or a figit toy!!! Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! I know that you can help me. We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. I would like to register for a DAS pass for my foster son. 7:00 AM to 11:00 PM Eastern Time. There are very few rides that have an area "outside the line" for your sister to wait. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. With the DAS you will use the Lightning Lane entrance. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. 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