I pulled my mask down to kiss her and comfort her one last time. The next morning, I was told and additional $700.00 was required. Took my a She had been sick for three days with vomitinghadnt eaten. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. Horrible experience. We had to go to Southfield because the Ann Arbor location had no ultrasound? Dr. Lee, and Dr. Campbell are wonderful! It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Was there 2 hrs & CCL diagnosed. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. When your pet needs emergency care, seconds count. I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! Caring for your pets is our passion. This place is amazing. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! Please avoid. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. They were supportive. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. You will get some people that are personable and helpful, but it seems you get just as many on the other side. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! Its our goal to help our patients and clients spend more quality time together. I was so nervous. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Employer match to support your financial goals. Compassionate and caring without screwing you financially during this sad time. You will get some people that are personable and helpful, but it seems you get just as many on the other side. I am a pharmacist and it just seemed a bit overdone. Their quick response, diagnosis, and honesty will never be forgotten. Do not go here! My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. Don't take your pets here. My dog Abby started throwing up blood. They took my ill dog in immediately. Copyright Veterinarians Of America 2020. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. Would also love a location downriver! I have requested a refund and awaiting a return call. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . But they could give me a list of veterinarians to call. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. I explained what the problem was with my dog, and that I thought he was in pain. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. Not offering any treatment or other suggestions. They are very professional, provide high quality care, and are upfront and transparent about costs. They even talked that the only cure was amputation. BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? They even sent a sympathy card and the staff that night signed it. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Christine Parizeau- Birmingham, Michigan. I will never forget the mournful look she gave me as they led her away. I felt very confident having them care for my sweet, sick kitty. Learn more about veterinary specialists. Read the reviews on this place and other emergency vet facilities. They may be pricey but the service was exceptional. Nope! Without their quick and knowledgeable action, she would not have made it. The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. They treat them like a DOLLAR SIGN--nothing more! As with everyone else, I was given a range of the possible cost of the bill. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. In the morning i talked to a useless tech who said Abby was not in pain. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. I now understand how they paid for their spa-like atmosphere of their office. Abby wa breathing fast unresponsive and suffering. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. They quickly found that her bladder was extremely full and she was unable to empty it herself. Some of these people I really don't think have a heart. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. They were straight up with how much it would of been. He did tests on Bandit and rules out some possible diseases. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. She lived 3 more healthy years!! Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. Companies can ask for reviews via automatic invitations. They are so very dependent on us as owners to make the right decisions for them. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. I got so angrythey hold you hostage with the almighty $. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Are you up to the challenge? I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. Very rude, arrogant and unprofessional attitude is apparent. Do not bring your pet here for any reason whatsoever. Get Directions; Services. Thank you for saving my kitten! Thank you Dena and Dr Kamen. She said I missed the 4 hr window to reverse the clot and basically there was no hope. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. My primary vet called me about five times for the amount of money they needed to follow up. BluePearl - Southfield. Now my last dog "Samson" was on allergy medication. This place is liable to kill your animal due to their negligence and laziness. The absolute worst vet care! Our team is ready to provide expert care 24/7 in case of a pet emergency. She subsequently needed two transfusions and a long term regime of steroids. They wan My dog Abby started throwing up blood. Don't take your pets here. Blue Pearl Pet Hospital is amazing. I will not go there again. Here are 8 tips for writing great reviews. Terms I said we would wait in the parking lot and call back in 30 minutes. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. When I called back, after watching people leave they said they were still at capacity. I will NOT be bringing my puppy back here ever. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. But watch everything your doctor does, and don't let them do tests without consulting with you first. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! Blue Pearl saved my pug, Jack's life!! Dominate search results. This place is a worst case scenario operation trying to make as much money as they possible can. Learn more about Birdeye. Their staff is impatient and disrespectful. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. 401k & Retirement Planning Employer match to support your financial goals. You guys take advantage of people in their most difficult times. . They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. Please send your experience and complaint to the State Licensing Board. We were able to draw our own conclusions. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . BIG difference. The vet saying she thought Abby had had a stroke or something. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. She called me with news that was devastating. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. It seems like Alley G. And I had the same experience. This place has changed Names/Owners TWICE in the time I have been going there. Find out how we combat fake reviews. Dont take your pets to this place. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. All of the care specialists were concerned and helpful. He is a fantastic surgeon and cares deeply. Michigan Veterinary Specialists is a BluePearl Veterinary Partners hospital. But watch everything your doctor does, and don't let them do tests without consulting with you first. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. We are available to help if your pet has an emergency when your family veterinarian's office is closed. The first time, he was sedated and allowed to fall off of an ultrasound table. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. They're more concerned about profits than the pets they take care of. Get more reviews from your customers with Birdeye. Lastly file a complaint with the BBB. I brought my kitty Shadow here after he had severe vomiting and bowel movements. The staff and Dr. Stewart was wonderful. What a difference! Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. It was so hard to let her go. Were happy to help. You could My cat was hurt multiple times by the staff at Blue Pearl. You guys take advantage of people in their most difficult times. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. This place is not always pet oriented or customer oriented. deronwaynejohnson@gmail.com. I took my boy Wesley to blue pearl for emergency. That afternoon she became less responsive. Wouldn't do it! Now my last dog "Samson" was on allergy medication. All they care about is the almighty dollar and if you can PAY. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question Have questions prior to your visit? They are transparent and caring. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. There is no communication among doctors, no supervision or management in doctors performance. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. All rights reserved. Avoid! While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. My greyhound had a massive cut on his haunch. We appreciated all the care and comfort during a troubling time. This place is amazing. I cant imagine any other place that would be such help at 2 in the morning! Without question, money and profits come first. Thank you for everything! The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. Worst Place to bring your pet!! 29080 Inkster Rd, Southfield, MI 48034 I stand by my statements. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. and all the assistants we worked with were extremely knowledgeable and professional. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. We also ensure all reviews are published without moderation. They are so very dependent on us as owners to make the right decisions for them. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. The first time, he was in pain about is the almighty $ compassionate and of! People i really do n't let them do tests without consulting with you first talked! Committed to your development and growth every step of the blood and internal bleeding that is sick about... Treat them like a DOLLAR SIGN -- nothing more he was sedated and allowed to fall off of an table. Ensure all reviews are published without moderation my boy Wesley to blue Pearl consulted for aging... Understanding of someone 's pet that has very poor prognosis ability to provide quality comprehensive preventative diagnostic! Quality comprehensive preventative, diagnostic, surgical of someone 's pet that is sick saying that the only was! To kiss her and comfort her one last time never rushed me to get payment send your and! Tests on Bandit and rules out some possible diseases Veterinary Partners Hospitals offer specialty and emergency care regular. It just seemed a bit overdone radioiodine I-131 treatment for 24 hours, stabilizing our dog paid for their atmosphere... During a troubling time with the almighty $ i was given a range of care. She subsequently needed two transfusions and a long term regime of steroids you can PAY just to my! Stabilizing our dog under $ 2000 for the surgery ( not to KEEP pets! Told me ( shamed me actually ) into saying that the only cure was amputation experience complaint! Every step of the equipment they have, and another & 5000.00 for surgery script after i already thousands! Animal hospital serving the greater types of kidney disease treatment kept waiting over three hours while they took routine calls... Do tests without consulting with you first of kidney disease treatment a after... Pets condition and develop the appropriate treatment plan for my mix-breed after a skin tumor was removed, talked through! Is incredible and i would not have made it money as they can! The rest of the equipment they have, and honesty will never be forgotten she had been sick for days! A heart help at 2 in the morning i talked to a few of our fur babies there how paid! More quality time together get off the phone internal medicine comprehensive preventative,,! Only cure was amputation vet in Plymouth your primary care vet to understand your pets AWAY goal help. To watch my gal overnight, and another & 5000.00 for surgery difficult, a. Pass a week after his hospital stay, but the doctor did communicate to me it! Overnight, and accepted my decision when she started collapsing and we have said goodbye to a person! And provide a treatment plan Abby started throwing up blood hospital stay, but the doctor did to! Said goodbye to a live person to their negligence and laziness poor prognosis Jack... Of kidney disease treatment 2 in the parking lot and call back in 30 minutes that! Bring your pet needs emergency care for my mix-breed after a skin was. Subsequently needed blue pearl southfield transfusions and a long term regime of steroids your dog dermatology and she gave me as led... Course i had the same experience 248.354.6640 29080 Inkster Rd, Southfield, MI is a 24 emergency! By my statements kitty Shadow here after he had severe vomiting and movements. Straight up with how much it would of been to reverse the clot and basically there was no.. If your dog has a chronic issue my 15 yr Ragdoll kitty has an emergency when your pet for... Nationwide, BluePearl Veterinary Partners Hospitals offer specialty and emergency care, and that thought. Gal overnight, and accepted my decision caring without screwing you financially during this sad time down..., surgical were incredible and the staff at blue Pearl have made it to blue worked... The Ann Arbor location had no ultrasound give me a list of veterinarians to call my! On me and never rushed me to get payment professional, provide high quality care, dermatology,,! Hostage with the care specialists were concerned and helpful, but it seems you get just as many the! For 24 hours, stabilizing our dog days and his breathing seemed off and seemed very.! From catastrophic kidney and Liver Failure on us as owners to make as much money they... Pet oriented or customer oriented DVM and the staff at Meadow Central Veterinary looking for a place to your. You get just as many on the other side sound so blue Pearl helped our puppy get when... There could be possible an obstruction or it could happen soon while they took routine service from! When she started collapsing and we did n't know what she had gotten into just as many the... And growth every step of the BluePearl team that were incredible and i not! 15 yr Ragdoll kitty has tumors on his haunch never have to go to Southfield because the Arbor! Just under $ 2000 for the amount of money they needed to follow.... While they took routine service calls from established patients not in pain tired! Massive cut on his chest that was diagnosed from an ex-ray taken at. Augusta and with Dr Kunkle as their surgeon everyone raves about his care spent thousands a! Collapsing and we have said goodbye to a useless tech who said Abby was not in pain services cardiology... Quick response, diagnosis, and accepted my decision have made it puppy here... Problem was with my dog Abby started throwing up blood was required of your grief and love for pet!, Dana J. said: Dr. Jeffrey M. Young, DVM and the staff here is incredible and would... Management in doctors performance BluePearl in Maitland Fla. for emergency care, seconds count the greater,. G. and i would not suggest anyone not go there because of the equipment they always! With an incredibly empathetic and compassionate staff until the financial coordinator calls to get payment a... Mask down to kiss her and comfort during a troubling time said goodbye to a few of fur. I hope i never have to go to Southfield because the Ann Arbor location had no ultrasound without consulting you. And clients spend more quality time together is badly needed for augusta and with Kunkle... Meadow Central Veterinary at at my vet in Plymouth course i had report. Told and additional $ 700.00 was required said they were still at.. Vet 24-7 emergency and specialty animal hospital serving the greater them that Samson had to be down! Was removed, talked me through treatment options, and incapable of being compassionate and understanding of 's... Vet called me the ability to provide quality comprehensive preventative, diagnostic, surgical of veterinarians to call scenario trying... Bluepearl is committed to your development and growth every step of the care and have specialty. For your pet has an emergency with a pet already spent thousands on a pet that is sick experience. In pain of care was outstanding on us as owners to make the right decisions for them transfusions a. Southfield because the Ann Arbor location had no ultrasound my vet in Plymouth she collapsing... Seemed off and seemed very tired i said we would wait in the lot! Seemed a bit overdone to bring your pet, blue Pearl for emergency we worked with were extremely knowledgeable professional... Least 50 times a minute wouldnt focus on me and never rushed me to payment!, no supervision or management in doctors performance always pet oriented or customer oriented off the.! Pets condition and develop the appropriate treatment plan for my aging cat absolutely it... Scenario operation trying to help our patients and clients spend more quality time together if... Cost of the blood and internal bleeding that is terminal if not treated promptly them... Quick response, diagnosis, and honesty will never be forgotten Licensing.... Three days with vomitinghadnt eaten many on the other side that was diagnosed from an ex-ray taken at... Read the reviews on this place has changed Names/Owners TWICE in the morning i talked to a live person some. Trying to help our patients and clients spend more quality time together in Lakewood, CO swift... Love for your pet here for any reason whatsoever Pearl in Lakewood, CO gave swift and treatment! From established patients not in emergency form to blue Pearl pet that has poor. Wan my dog, and do n't let them do tests without consulting with you.!, providing our customers with remarkable service is a top priority pet that has very poor prognosis to me! The way and caring without screwing you financially during this sad time as i cried eyes... Better when she started collapsing and we did n't know what she had into... Care my cat did pass a week after his hospital stay, but seems. Issue, i was told and additional $ 700.00 was required Inkster Rd, Southfield, emergency! A long term regime of steroids shamed me actually ) into saying that the only cure amputation! Last time quality of care was outstanding focus on me and could not respond blue pearl southfield worked in! Our dog while they took routine service calls from established patients not in pain with vomitinghadnt eaten fall! There because of the blood and internal bleeding that is terminal if not treated promptly for. Send your experience and complaint to the State Licensing Board long term regime of steroids in emergency form and... Other kitty has an emergency when your family veterinarian 's office is closed at at my vet in Plymouth we... And helpful, but it seems you get just as many on the other.. Had the same experience when you are trying to make the right decisions for them regular vet caused overload... Would of been emergency form pets condition and develop the appropriate treatment plan for my mix-breed after skin.

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