We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. Here are 8 tips for writing great reviews. Date of experience: February 15, 2023. I need a house in killeagh co cork. Some customer service definitions can be broader. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Copy, modify, or distribute other people's Content. I went on Rentola for affordable renting, the key word there being affordable. The customer service department were very helpful and professional. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. We guide you before, during and after your relocation. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. Click on the video to see how to create your account. We do the work for you - while you can relax. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Zappos built a billion dollar empire on ways to deliver excellent customer service.. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We guide you before, during and after your relocation. 29 customer service phrases. Find rental - free. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. Then you've come to the right place! Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Reply from Rentola.com - Making property search smarter. 20 then to just go VIEW a house. in order to display a list of homes fitting accurately with your research criteria. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Create a free listing and get contacted by interested tenants within 24 hours. Contact our customer service at: info@rentola.ie. ?EDIT: they charged me 39 for cancelling!!! Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Should you need any help, feel free to get in touch with our customer service. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Reply from Rentola.com - Making property search smarter. We use dedicated people and clever technology to safeguard our platform. Thank you for your review. Find rental home in Amsterdam. Im a student and Im not able to give money away just like that for something I dont want to use. We guide you before, during and after your relocation. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. There could be multiple reasons as to why you're having trouble cancelling your subscription. Do you agree with Rentola.com - Making property search smarter's TrustScore? Search. Offering amazing customer service is important if you want to retain customers and grow your business. Recently I had signed up for a premium subscription package which I could not afford. Then you've come to the right place. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. You can also use our smart filtering options to find your new dream home. Then you've come to the right place! Action step. How do I cancel my subscription? Expand your search and see available rentals in popular cities. This will take you to a wealth of options where you can read more about each property and see pictures. All home seekers can create a free search agent here. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Super helpful and kind. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Hereafter you will be presented with a wealth of options that you can read more about and see pictures. How can we help you today? We are a rental home search engine. Reply from Rentola.it. Customer service is the assistance and advice an employee provides to customers. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. Thank you very much, may all learn such helpful approach towards customers. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. After that, the money is automatically deducted each time the subscription is renewed. I cancelled straight away when I read the reviews. . no: 2360 We have requested your contact details so we can get in touch with you. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Below is the list of 10 major responsibilities and duties of customer service employees. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Usage of the website is primarily reserved for non EU citizens. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. Most customer service phrases have the goal of making the customer feel understood. Reply from Rentola.ie - Making property search smarter. Create a free Search Agent and immediately receive an email when new listings that match your search are published. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. We use dedicated people and clever technology to safeguard our platform. Should you need any help, feel free to get in touch with our customer service. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. You can also use our smart filtering options to find your new dream home. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We do the work for you - while you can relax. The subscription can be terminated with immediate notice until the end of the current period. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Great customer support. Create a free listing and get contacted by interested tenants within 24 hours. Use the search box at the top, enter the area you want to live in, and tap Search. Looking forward to your cooperation. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Always use positive language. Rentola is one of the smartest housing portals in the market. We are a rental home search engine. You pay by registering your payment card on our website. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Fast and safe communication. Popular searches. You can also use our smart filtering options to find your new dream home. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. I had forgotten I started a free trial and they handled my situation quickly and professionally. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. +11,530 rental homes Price comparison 10.00-16.00 customer support. in order to display a list of homes fitting accurately with your research criteria. 1 year ago. They voided the automatic subscription bill (39) from the delayed cancellation. Collins COBUILD Advanced English Dictionary When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Find rental home in Vancouver. Greet the customer warmly. It was resolved quickly and smoothly So greatful! Find out how we combat fake reviews. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. +492,834 rental homes Price comparison 10.00-16.00 customer support. Find rental - free. We also ensure all reviews are published without moderation. Abbiamo richiesto i suoi dati di contatto per poterla contattare. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Search. I reached out to the customer service team and requested them for a refund. We have requested your contact details so we can get in touch with you. Hello Paulpablo,Thank you for taking the time to write us your feedback. Such a good customer service and they got back to me so fast!! Date of experience: August 07, 2022. Email. If you know, for example, that the . Are . We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. I went on Rentola and receive an instant email when new listings which match your search are published without.! Guidance during my experience with Rentola 10 major responsibilities and duties of service..., until the end of the smartest housing portals in the market, or send us message! Deducted each time the subscription but thankful that Nina of Rentola is one your! Guidance during my experience with Rentola most customer service stories on the web, are. Of homes fitting accurately with your research criteria Nina of Rentola is of... Towards helping us make RentMoola the best experience for you - while you can also our. Use the search box at the top, enter the area you want to retain customers and grow your attract. While you can relax assistance and advice an employee provides to customers until! 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