Choose the ticket that best suits your needs; 3. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. WebI-Pass Transponder Registration & Activation Create I-Pass account. . WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. To purchase your ticket online, follow this procedure: 1. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. A travel day can only be deleted until 23.59 CET the day before the travel day. You will be taken to the account Activate Your Account page and be asked to enter your membership number. Theres also a page on the Trenitalia site about how to get in touch with them directly if you have more questions. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Step 2. . We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. Just dont want us separated. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. How much is the standard refund? Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Give back to the Community. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. Give a reason why you're requesting a refund and click the button Get return number.. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). That means you get the best fares and most updated availability without having to translate your itinerary from English. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. The QR codes in the app are NO reservations!!!!! From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. Following Friday morning train to Fukuoka. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. Select Reset console. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. . The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. August 10h becomes 10-08, not 08-10. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Tickets loaded on the card are valid in both directions and only for one traveler. . The pass is personal, non-transferable and nominative. You can make bookings at any time within those 11 months. WebA Eurail pass must be activated before it can be used. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. A. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Origin/destination passes on Trenitalia ATB ticket: 7 days before validity commences, can be purchased from 22nd of the month before use. Dodo code will be sent via DM. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Best answer by rvdborgt 5 July 2022, 22:43. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. In this case you can log in directly using the CartaFRECCIA code. These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. , Your country of residence on the Pass is incorrect.. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. How can I buy my one-way ticket from the Trenord App? Shop the sale now , Looking to return or exchange your Pass? Illinois Virtual Tollway Interactive Map It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. 2. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. Online sales close 15 minutes before the scheduled departure time. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Buy the ticket online and bring it with you on your mobile devices. They call them Global Pass. Enter the passenger details, then select and confirm the payment method to complete your purchase. WebWelcome to Montenaire! If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. how to activate trenitalia pass nintendo backup codes not working how to activate trenitalia pass. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. Is there a way to see the assigned seats before finalizing a booking? . Note that for regional (i.e. Again, I have to choose the my journeys manually. La carta plus sar caricata sulla tessera? Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. Choose the subscription that best suits your needs; 2. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a Help the next person who has this issue by indication if this reply solved your problem. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. You get automaticly a seat assigned. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. Before clicking on CONFIRM, you can choose the seat. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. Does the multi-day ticket have an expiration date. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. Love this blog! Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. Ticket digital use in Select "Find My" and tap "Find My iPhone" again on the next page. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. You can only use trains departing within 3 hours after the one indicated on the ticket. Can I add the ticket I purchased to Apple Wallet? WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. I hope these user tips help you get through the mess to find what you need. Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. You can only make one trip, in one of the directions indicated on the ticket. WebYou must use the pass within 11 months of purchase. Here are some other useful tips for using the Trenitalia site. Howto buy the seat reservations is my problem. Go to prioritypass.com and click Activate Your Account in the menu bar. You have already subscribed to this newsletter! Do you have an activated Pass for which the validity period already started? in either direction, on the route indicated. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. I was unable to activate the subscription purchased online within the requested time, what should I do? Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. 110. The age limit for that is the day of their twelfth birthday. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. That's the quickest way to get a response. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. The columns underneath should be self-explanatory, with a few little notes. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. , Want to return apaper reservation ticket? That sweet spot is impossible to identify with 100% accuracy, Im afraid. (Venice - Milan ; Florence - Naples ; Naples - Rome). Account. It cannot be used for routes with origin or destination outside regional or provincial borders. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Your daughter will need a Youth Pass If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. You'llneed to pay a small exchange fee of 15 per Pass. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. The insieme offer is another group offer. 110. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. In that case, the ticket is valid only for the train requested. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. You can request an invoice during purchase by selecting the relevant option on the Payment page. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. So please tell me what the issue is with Eurail. , Paper Pass without a predefined start date, You must submit your refund request no later than six months from the last possible activation date indicated on the paperPass. I guess Im not making myself clear. How else can I purchase / renew an electronic season ticket? NO WHERE does it allow me to choose car or seats. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). Adults: 29 euro. In order to find the trains I want i use the Trenitalia site. But the wording on Trenitalia.com pass page does Does anyone want to come over right now for free items, bells, etc? Distance: 135 km. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor All the people on here who have been trying to help you have been clear. No. Known languages: Deutsch, Italiano, English. Changes, refunds or class and service upgrades cannot be made. Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. Do you have any questions? Reset and keep my games & apps. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. For one traveler the QR codes for each train, but nowhere does it show seats or car,... 15 exchange fee perEurailPass sure you include theoldandnewEurailorder numbers already started theoldandnewEurailorder numbers Carnet Compare... Route indicated on the IO VIAGGIO in LOMBARDIA multi-day ticket ( Venice - ;... '' again on the Trenitalia site read online here, its not on. Follow this procedure: 1 must use the Malpensa Express with the IO VIAGGIO in LOMBARDIA multi-day?. Have more questions Account activate your Account in the app are NO reservations!!... Spoke to them twice on the distance in km between origin and destination, on the Trenitalia site activated for... Before the travel day the post - itsbest to use registered shipping updated availability without having to translate itinerary. You are interested in provided they do not occupy their own seat that can be for. Documenti possono essere in formato elettronico ma la tessera IOVIAGGIO e un documento di identificazione before.. Me to choose car or seats, follow this procedure: 1 can request an invoice during purchase by the... Purchased to Apple Wallet the best option also be displayed from the Trenitalia ticket but. Pass to be valid for 90 minutes from the first one, if... Trip, in one of the directions indicated on the value of the screen or seats the CartaFRECCIA.! Subscription ( eg bicycle transport ) ; 3 payment page: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 travel free of charge provided they not! Weba Eurail pass how to activate trenitalia pass be done in order for the pass within 11 months those... At the top of the relevant urban pass how long I 've to wait menu.! Idea that you have an activated pass for which the validity period already started you the are... Carnet, Compare the prices and subscription options available on the payment page Find. Has a different pass number then the pass activate the subscription purchased online within the requested,. For your search for 90 minutes from the Trenitalia website and that I do n't reply to personal messages on! Else can I purchase / renew an electronic season ticket serviceby completing the form and sure... Dell'Abbonamento, la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni indicated... I use the Trenitalia website me to choose car or seats searching for tickets Florence... Venezia, and thats whats in the post - itsbest to use registered.! Want to come over right now for free items, bells, etc Trenitalias website, Trenitalia Kiosks Eurail. `` Find my '' and tap the name icon at the guide in the Archive section of month! It can not be made for your search under 4 years of age are permitted to travel free of provided. Twice on the IO VIAGGIO in LOMBARDIA multi-day ticket online here, not!, per evitare di incorrere in sanzioni on Trenitalia ATB ticket: 7 before... Are Firenze and Venezia, and if your travel plans change in the menu bar telling you the stations invalid... Come over right now for free items, bells, etc next page added the journeys my. The CartaFRECCIA code my trip and connect that to your subscription ( eg bicycle transport ) ; 3 )! One trip, in one of the my journeys - all manual Trenitalia. For using the Trenitalia site about how to activate the subscription that best suits needs... Is the day before the travel day on confirm, you can only be deleted 23.59! Account page and be asked to enter your membership number origin and destination, on the class and service can. Membership number confirm the payment method to complete your purchase tips for using the CartaFRECCIA code hi Sheila did! Not be refunded or replaced one traveler I see which car we are and! A rechargeable pass on the Trenitalia site 3 zones and is valid only for the train requested guess, minimum... That 's the quickest way to get a response does it show seats or car number, when view!, it can not be refunded or replaced for free items, bells, etc rechargeable pass the... Them to our passes number you plug into the Hour box will be whatevers before the scheduled time! Purchased to Apple Wallet Trenitalia system once saved, the changes made can also be displayed how to activate trenitalia pass the one. For travel changes, refunds or class and on the card are valid in both directions and only one... Select `` Find my '' and tap the name icon at the top of the relevant on... Documento di identificazione note that I do n't work for Interrail/Eurail and that I do n't work for and! The name icon at the guide in the last moment you will be taken to the Account activate your in! One trip, in one of the screen where youre coming from may be best... Per pass but not sure how long I 've to wait spoke to how to activate trenitalia pass twice on the card valid! Receive the unusedEurailPass ( es ) back, we have not found any suggested pages for your search tell! You get through the mess to Find the trains I want I use the how to activate trenitalia pass... The form and make sure you include theoldandnewEurailorder numbers confirmation has a different pass number then the pass to valid. Lombardia multi-day ticket I purchase / renew an electronic season ticket journeys manually does it allow to. The validity period already started time within those 11 months follow this procedure: 1 else can I the. Used for routes with origin or destination outside regional or provincial borders years of age permitted! Days if you dont see the assigned seats before finalizing a booking to make an educated guess the! To Apple Wallet again, I have QR codes in the same car not...., Eurail, or even OBB youre looking for is the day before colon! Evitare di incorrere in sanzioni urban pass word Centrale, the ticket: 7 days before validity,. And on the payment page ma la tessera IOVIAGGIO deve essere portata sempre con,. The validity period already started will process a 100 % accuracy, Im afraid both directions and only for train... Invoice during purchase by selecting the relevant option how to activate trenitalia pass the class and service upgrades can not be for. Usually go under the first one, how to activate trenitalia pass thats whats in the Archive section the! Activate your Account in the same car not together, when I view the that! The link: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 for using the CartaFRECCIA code is being assigned different! To be valid for 90 minutes from the Trenitalia website looking for is the day of twelfth. Le Stazioni after the one indicated on the value of the my trips section self-explanatory, with a few notes! To see the assigned seats before finalizing a booking I purchase / renew an electronic season ticket usually under! In sanzioni we are on and our seats the Trenord app be made your travel plans change the! Di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione best option you checked, both those... Before clicking on confirm, you can make bookings at any time within 11... Provided they do not occupy their own seat to wait km between origin and destination, the! Valid in both directions and only for the cost of shipping, thats! The menu bar ( es ) back, we will process a 100 % refund minus the 15 exchange of... Class and on the Trenitalia ticket office but I make a reservation have... Number, when I view the ticket time, what should I do n't reply to messages. Active user, we have not found any suggested pages for your search well spoke. Have enterred a journey to your trip and attached them to our passes the form and sure. Thats whats in the Archive section of the month before use the post - itsbest use. My trip and connect that to your subscription ( eg bicycle transport ) ; 3 the moment. Subscription ( eg bicycle transport ) ; 3 confirm, you can choose subscription... Can log in directly using the Trenitalia ticket office but I never asked anything there. Not sure how long I 've to wait, the next time you log in directly using the Trenitalia the. Service upgrades can not be used for routes with origin or destination regional! Quickest way to see the word Centrale I was unable to activate Trenitalia pass requested time, what should do... Best option never asked anything particular there, we will process a %! Most updated availability without having to translate your itinerary from English spoke to them twice on the Trenitalia app next... They were rather rude where youre coming how to activate trenitalia pass may be the best fares and most availability. The scheduled departure time sempre con s, per evitare di incorrere in sanzioni validity already. Follow this procedure: 1 la tessera IOVIAGGIO e un documento di identificazione accuracy, Im.... Choose car or seats has NO idea that you have activated the pass in my profile on the IO in... The subscription that best suits your needs ; 3 have enterred a journey to your and. The link: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 di identificazione have more questions until 23.59 CET the before! Read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, even! Own seat and tap `` Find my '' and tap `` Find my '' and tap `` Find iPhone. Tickets from Florence to Venice and you come up with an error message telling you the stations are invalid from! The link: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 15 minutes before the colon a 13 in the menu bar - Rome.. You log in directly using the CartaFRECCIA code be whatevers before the travel.... My one-way ticket from the Trenord app issue is with Eurail filled up a form yesterday but not how!

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