She told Insider that she sent Olaplex her receipt on Sunday after seeing other buyers post about getting refunds in the Facebook group, "Olaplex Hair Loss/Hair Damage?". After she showered and used them, only ten hairs broke off, which was way less than what she was used to, after only one use. This is also known as their patented single ingredient: Bis-Aminopropyl Diglycol Dimaleate. Commonly repeated side effects for many of the Olaplex products are hair breakage, thinning hair, and hair loss. 'My hair is now in great condition and can go for 4 days between washes. Barnhouse stopped using the products after 10 treatments because her hair started breaking, she said. The title of the article is: Olaplex Class Action Claims Hair Care Product Sold at Sephora Contains Dangerous Chemical.. Olaplex products do not cause hair loss or hair breakage, a representative from Olaplex tells BeautyMatter. Be sure to let me know! Over 30 women across the country have joined a lawsuit which claims Olaplex, a hair care brand that has been touted by social media influencers and hair stylists, caused severe damage to their hair, including hair loss, scalp injuries and weakened hair strands. Still, the rumors did some damage to the brands previously sparkling reputation. She said she had used Olaplex products for two years when, in mid-2020, her hair began feeling dry and breaking in half. This lawsuit is a typical products liability lawsuit and is not out of the norm for this industry, at all, lawyer Paige Sparks tells BeautyMatter. Now more than ever, players rightly see themselves as multi-faceted entrepreneurs, and seek ways to leverage their brands in everything from real estate to venture capital. The brand known for its ability to repair damaged hair is facing its biggest challenge yet: repairing a damaged reputation brought on by numerous consumer complaints and pending lawsuit. However, this rebuttal does seem a bit late as consumers have been complaining for months about breakage through various online channels.. The legal challenge also claims the company - made famous for promises of 'bond-building' damaged hair - made false claims about its products' efficacy and alleges the firm obscured the fact that its formula contained potentially harmful chemicals. On September 29, 2022, a Piper Sandler analyst downgraded Olaplex to Neutral from Overweight, stating that her work revealed that "competition and misinformation pose growing risks to the company.". The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker, the case describes, noting that the products have also changed the texture of the plaintiffs hair while causing scalp injuries such as extreme itchiness, rash, yeast infection, bacterial infection, open sores, burning and overall sensitivity, as well as psychological harm. Olaplex was sued by a group of customers who alleged that its hair care products contain "dangerous" chemicals that can cause "serious injury.". "Defendants have been dismissive of their customers' hair loss, instead describing hair shedding as normal and unavoidable and attributing the hair loss to a long list of other potential causes," the complaint says. Overnight on Wall Street is daytime in Asia. Olaplex says that they started using it before it was removed from hair care products around the globe due to its side effects. In more serious cases, exposure to the allergens in Olaplex items can trigger an auto-immune response, such as alopecia areata, the suit . I also really slathered it on. The consumers involved in the lawsuit are taking action on behalf of anyone who purchased Olaplex No.3 Hair Repair Perfector containing Butylphenyl Methylpropional (lilial). The public statements make it clear that the company is aware of these issues, and the comments under these posts indicate that there are many complaints regarding hair loss caused by the product beyond the 28 named in the suit. 'This test ensures that each of our products does not cause skin irritation, inflammation, or sensitivity,' she said. It is a sign that they pored time and money into making their products. 8 and Olaplex No. Additionally, the CEO has seemingly doubled down with her own personal statements regarding the safe use of Olaplex, says Sparks. Genute said she provided purchase receipts to Olaplex and later received a PayPal payment awarding her refund. 3 Hair Perfector once contained lilial, a known sensitizer and allergen linked to infertility. BeautyMatter 2023 You may be surprised to know that Olaplex has a lawsuit against their hair loss products. This is why I dont recommend Olaplex products. The subsequent social media fallout prompted Olaplex CEO . A review of an archived version of Sephoras website shows that the beauty retailer required Olaplex to remove lilial from its products in 2020 or early 2021, the case says. It's difficult to know just how many refunds Olaplex has issued. The suit filed by about 30 customers focuses on several ingredients that they claim may have caused the hair problems, including the preservative sodium benzoate. But the lawsuit says Olaplex uses harmful chemicals that left the women's hair and scalps in a worse condition. Some customers posted to social media concerning the refunds: Within about two months, Olaplex had completed over 400 refunds and exchanges, according to its filing. The lawsuit, filed . Olaplex lawsuits First Olaplex lawsuit was filed on February 9, 2023, in the U.S. District Court Central District of California 28 women moved forward with a claim against Olaplex for causing hair loss, blisters and bald spots. All these products can be bought individually, in sets, or as a complete set as all of them (only one type of shampoo is included, of course). According to the suit, Olaplex didnt recall any of its products, even after receiving thousands of complaints. Defending the brand last night, Ms Wong fired back at the lawsuit saying she was 'prepared to vigorously defend the company against baseless accusations'. Experts say consumers should consult their stylists or a dermatologist if they're experiencing hair loss to help determine the cause. This browser does not support PDFs. In an email reviewed by Insider, the company defended its products, but said it would offer a refund as a form of customer service. Customers were complaining that overusing the products was causing serious damage to their hair. 5, Olaplex No. (Bloomberg) -- Olaplex Holdings Inc. said its sales will . Learn More. I noticed that it started burning my scalp. Olaplex CEO JuE Wong addressed the allegations in a two-minute video posted to the brands social channels in which she says she wants to address some misinformation and calling the claims not true.. It helps minimize the damage caused by protein-eating molecules, as well as preventing hair loss. Bloomberg Daybreak Asia. A network of celebrities, salon workers, and influencers were hired to boost the product and given marketing materials, training, or other information, to make "false or misleading statements," according to the lawsuit. JuE Wong, chief executive officer of Olaplex told The Business of Beauty, that the lawsuit was "frivolous.". This case is being fought not only in the court system but also in the court of public opinion. Olaplex did not comment specifically on the Canadian lawsuit or refunds. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Want to stay in the loop on class actions that matter to you? "We have full confidence and believe in the safety and efficacy of our products," the company continued. Nor have Defendants issued any new warnings or otherwise disclosed the defects and dangers associated with the Products., As the case tells it, the defendants seemingly half-hearted recall amounts to an attempt to appease injured consumers and sweep under the rug the dangers presented by the Products.. This indicates that more products besides the Olaplex No.3 Hair Repair Perfector are causing side effects for people. If Olaplex wins this case, the beauty industry may see less of these expensive and reputationally damaging lawsuits. Revolution Beauty 'don't deliberately copy anyone', Ariana Grande claims Forever 21 'stole' name, Human error to blame for train crash - Greek PM, At the crash site of 'no hope' - BBC reporter in Greece. These are admissions and statements she is making that can be imparted on Olaplex as a company and used against them as party admissions in a lawsuit. There are many reviews for Olaplex No.3 Hair Repair Perfector, both on the Top Class Actions legal website and on other sites. The plaintiffs are collectively seeking $75,000 (62,200) in damages. Customers, in the new lawsuit, also took aim at the brand's advertising campaigns that included Drew Barrymore and influencers, which they said obscured the products' alleged potential to cause harm. Consumers argue the ingredients alleged to be in the Olaplex hair care products lead to allergic contact dermatitis, resulting in hair loss and injuries to the scalp. David Williams/Bloomberg via Getty Images Olaplex works on the inside of the hair to strengthen the bonds between the hair's molecules. About 30 women are suing the Olaplex hair-care company, claiming its products caused their hair to fall out, bald spots to form, and skin rashes and other conditions to crop up. The attorneys representing the plaintiffs in the lawsuit say consumers should do their "due diligence" when it comes to choosing beauty products. In fact, the No.0 Olaplex product has a very simple ingredient list of water, Bis-Aminopropyl Diglycol Dimaleate, Phenoxyethanol, and Sodium Benzoate. "Independent third-party laboratory test results show that Olaplex products are safe and effective," the company wrote on its website, with links to several studies from industry standard tests. 3 min read. Valotin Hair Growth Support Supplement Review, Olaplex No.0 Intensive Bond Building Treatment, Olaplex No. We don't know if they changed anything else in their hair routines that could have caused such issues. In response to questions about the refunds and the safety of its products, Olaplex said: "We are proud to help our millions of customers achieve their best hair possible and every customer inquiry is important to us. Lastly, the complaint contends that the instructions for using Olaplex products exacerbate the injuries experienced by consumers, who are directed or encouraged to leave the products in their hair for long periods of time or indefinitely. The defendants never warn buyers that the longer theyre exposed to problematic ingredients in the items, the greater their risk of seborrheic dermatitis, allergic contact dermatitis or the harmful effects of plasticizing agents, the suit says. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Companies frequently offer refunds to customers who have complaints about products. Markets never sleep, and neither does Bloomberg. Hair loss is often a severe condition that affects people of every country, ethnicity, and age. All Rights Reserved. Because of this, there was a nationwide recall of the Olaplex product. 2 min read. Jue Wong posted a . Several people have reported hair loss and serious scalp burns after using TRESemm keratin products with DMDM hydantoin. It demanded more than $75,000 in damages for all and to stop false advertising. According to its own public statements, however, Olaplex did not remove lilial from products sold elsewhere in the U.S. and European Union until February 2022 and, at any rate, should have pulled the items entirely from stores, the lawsuit says. Updated February 16, 2023 at 12:38 PM ET Nearly 30 women are suing hair care brand Olaplex for negligence and false advertising, claiming their products contain allergens and irritants that caused them hair loss and dry, brittle hair. According to the complaint, multiple Olaplex products contained lilial, a chemical compound that is often used as a perfume in cosmetics until the European Union mandated the ingredient be gone from products by March 2022 due to concerns about its impact on fertility. After using Olaplex for months hoping to repair and strengthen my hair, I starting noticing excessive hair loss after shampooing. The company's CEO JuE Wong said on Twitter that hair loss was a painful and emotional topic "however for our products this is not true". Olaplex was not immediately available for comment. Daniela Sirtori-Cortina. Track your investments 24 hours a day, around the clock from around the world. As the suit tells it, Los Angeles-based Olaplex and co-defendant Cosway Co.s unreasonably dangerous products fail to meet even the minimum cosmetic industry standards, as evidenced by the fact that, for instance, the Olaplex No. BeautyMatter spoke with experts in cosmetic chemistry and consumer protection laws to understand what this lawsuit is really about and what the future may look like for Olaplex. Disclaimer: HairLossGeeks is independent and reader-supported. We don't know if they were using expired Olaplex. As mentioned, these reviews are not all for the one with an Olaplex lawsuit. The plaintiffs also accuse Olaplex of using celebrities and influencers to market their products, but failing to disclose that they have been paid, and that the company claims their products have been tested, but has not publicized those tests, which is "highly suspect," the complaint says. Ms Wong said: 'We went above and beyond this and also released the results of HRIPT tests conducted on sensitive skin for several product lines. There's a lawsuit going on and it might surprise you. This doesnt rule out, however, the possibility of a class action being filed over Olaplex products in the future to compensate those who purchased the products and may have been misled by the defendants claims. Vous pouvez modifier vos choix tout moment en consultant vos paramtres de vie prive. However, even the hair products that havent been recalled still have chemicals in them. The EU has famously banned or limited more than 1,600 chemicals from personal care products, but if you ask cosmetic chemists, theyll tell you that ingredients alone cant tell you everything you need to know about the safety of a product. Before commenting, please review our comment policy. Moreover, it helps hair color last longer. 0 to No. They claim in the lawsuit that Olaplex hair products they used left them, in some cases, with bald spots, allergic reactions, open sores and hair that is "dry, brittle, frizzy and dull." One . everyone stream Carly Rae Jepsens Dedicated album - jaden . The 61-page lawsuit says that although Olaplex touts the products over and over in advertisements as scientifically proven, free from harsh chemicals and safe for all hair, the items are, in fact, none of these things.. The consumer lawsuit in Canada highlights its "No. It is particularly marketed towards people who bleach their hair, and while it is widely available to the public, several products are only sold to trained hair professionals. They allege the products caused hair loss, breakage, brittle . 9. 2, Olaplex No. ", 24/7 coverage of breaking news and live events. More than two dozen Olaplex users have sued the company over allegations that its luxury haircare products are falsely advertised as safe for those with dry and/or damaged hair. No-Cap8698 3 days ago. My hair is finally growing back as well as the bald spots caused by olaplex .. i don't know what they put inside to make it this bad!'. In science, let the data speak.. Having a patented ingredient unique to their product is a good thing. Olaplex, the bond-building hair care brand long-praised by influencers, celebrities and hairstylists alike, is being sued by about 30 customers for hair- and scalp-damage claims. Top editors give you the stories you want delivered right to your inbox each weekday. A group of 28 women have joined together to file a lawsuit against the makers of Olaplex, claiming that the popular hair care products contain dangerous chemicals, which may . Olaplex is commonly used in hair salons and built its reputation as a brand which focused on repairing damage hair bonds due to chemical treatments and coloring. Olaplex is a staple at trendy upscale salons, but hair-raising rumors that a now-banned ingredient causes infertility have racked up 30 million views on TikTok. 3 Hair Perfector. Please download the PDF to view it: Download PDF. Olaplex products are also cruelty-free, pH-balanced, and vegan. After a summer in the sun, Jessica Auriana said she felt like her hair was left dry and brittle. Keep in mind that one person said it took over a year for their hair to grow back. The lawsuit says that Olaplex used harmful chemicals that left the women's hair and scalps in a bad condition, causing "serious injury". She said she also experienced redness and swelling around her face and hairline. Collectively, the plaintiffs are seeking more than $75,000 in damages. It is going to be very hard for the plaintiffs to prove the damage is truly related to the product, especially when Olaplex has shared the results of rigorous, industry-standard safety tests.. On Feb. 9, 30 consumers sued Olaplex, Bloomberg reported. Once the brand started offering home-care formulas in 2018, it immediately reached cult status and raised $1.55 billion in an initial public offering in September 2021. Olaplex and Cosway have been dismissive of consumers complaints, claiming hair shedding is normal and unavoidable and may have been caused by any number of other potential issues, the suit says. The lawsuit was filed by a group of nearly 30 consumers represented by Dallas-based lawyer Amy Davis who allege the company's products damaged their hair and scalp. 'Olaplex CAN cause your hair to fall out. In many ways, this Olaplex suit feels a bit like . Months later, as her hair continued to improve, Genute contacted Olaplex saying she thought its products damaged her hair. The ingredients and formulation of Olaplex products are not likely to lead to hair loss and damage claimed in the suit. Panthenol, the other ingredient named in the suit, has not been banned in the EU or linked to any adverse effects. While some consumer complaints may seem frivolous, they have the potential to change how products are made and labeled to ensure the highest level of consumer safety and protection. Olaplex is facing a lawsuit from customers claiming its products damaged their hair. I'd say a single bottle will last several months, especially if you're only doing it one, two or three times per week. The brand went public in September 2021 and was valued at more than $15 billion. The customers are seeking $75,000 in damages. In response, Olaplex told Business of Fashion that tests performed in-house and by independent labs showed no evidence that the products cause hair loss or breakage. Olaplex previously told Insider regarding this suit, "We do not comment on going litigation." But some customers who spoke to Insider said the products did the opposite of what they promised. 5 Bond Maintenance Conditioner, Olaplex No.8 Bond Intense Moisture Mask, and, Olaplex No.9 Bond Protector nourishing Hair Serum. The lawsuit, which was filed in California, alleges that the company falsely states that it provides "the ultimate breakage insurance." Olaplex's website outlines the system it uses to "noticeably . The Olaplex products mentioned in the lawsuit include Olaplex No. The Olaplex Class Action Lawsuit ( NASDAQ:OLPX) ( Olaplex Class Action Lawsuit) was filed after the market closed on November 17, 2022. Consumers, editors, and the general public need to understand [that] when it comes to products, ingredients are just part of the story, says cosmetic chemist Ginger King. Read about our approach to external linking. When you buy through links on our site, we may earn a commission. Olaplex was just sued by a group of more than two dozen customers who accuse the company of making false statements and allege problems like hair loss and scalp damage after using products by the . Every one of Olaplex products pass this HRIPTT test.'. It also . Olaplex a.k.a. An example of data being processed may be a unique identifier stored in a cookie. Turn on desktop notifications for breaking stories about interest? The company has enjoyed massive success and has been endorsed by celebrities including Kim Kardashian and Drew Barrymore. It adds their hair was left "dry, brittle, frizzy and dull". DMDM is a type of formaldehyde-releasing preservative, and formaldehyde is considered a probable carcinogen, which means it could cause cancer. Last Updated on February 21, 2023 3:47 PM, demanded that the ingredient be phased out. The Olaplex range includes shampoos, conditioners and treatments that claim to safely "repair broken bonds and rejuvenate hair". (Podcast). Some people have successfully grown their hair with Olaplex products. Please contact the moderators of this subreddit if you have any questions or concerns. Do you work at Olaplex or have information to share? The brand perhaps most . We have full confidence and believe in the safety and efficacy of our products.. In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. Have you tried @Olaplex? According to EWG.org, lilial has been identified as having endocrine-disrupting properties, meaning it can interfere with natural hormone functions and may pose a risk to fertility and fetal development. 3, but that isnt very comforting. The new lawsuit alleged that if Olaplex had provided more information about such complaints, customers could have avoided going from "doctor to doctor desperate for answers" to learn if some other underlying health condition was the cause of their hair issues. has gained more than 5,000 followers who say that the products led to their hair becoming 'broken all the way to the root' and draining chemically-treated hair of color. Insider has previously reported on customers alleging that they experienced hair loss after using Olaplex products and reported that some had received refunds. Rachel Bentley, co-counsel on the lawsuit, said the monetary damages are "for the injuries our clients sustained. A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. Updated: Feb 23, 2023 / 09:30 AM PST. Olaplex CEO JuE Wong. By You cant see their posts without joining the group, but there is some information given in their rules. The lawyers said they carefully considered any other factors that may have caused the women's hair loss and scalp conditions, but found that "the products alone are to blame". Athletes' ambitions don't end when they leave the field of play. In many of these cases, hair loss is extreme and almost instantaneous, sometimes reported as being between 50% and 70% of the users hair. Keep in mind that, as I write, Olaplex No.3 is marked as a Best Seller on Amazon. "As a matter of good customer service and in view of the false information circulating on social media arising out of the events in the European Union, Olaplex voluntarily chose to reimburse consumers who contacted them with lilial-related concerns after March 1, 2022," the filing said. Read up on the three hair loss products backed up by science to help regrow hair. Plaintiffs are seeking attorney's fees, monetary damages and a jury trial. Others disagree and praise Wong for her honesty in coming forward with the facts ahead of the trial while remaining compassionate for those who suffered from the devastating effects of hair loss. Therefore, it can help you fight hair loss while also promoting healthy hair growth. By clicking Sign up, you agree to receive marketing emails from Insider JuE Wong is a strong leader and will keep the brand on course through this storm for its shareholders. Another person said she used a combination of products to help her brittle hair. You only need a very small amount of each therefore lasts for ages. 'You may have recently heard that Olaplex products cause hair loss. Individual products sell for as little as $16 on Olaplex's website, while the full set of products runs $240. Learn all the details in this week's episode of #WhatsUpInMakeup on my YouTube. Olaplex has a history of digging in and fighting legal battles. They disputed the brand's social media messaging that its products could revive "compromised hair.". New Jersey-based makeup artist Rosie Genute said Olaplex refunded her $80 in October, five months after she posted a video to TikTok describing problems with hair breakage. Olaplex was once only available for use in salons by professionals when it launched in 2014 and quickly became an essential treatment for colorists wanting to maintain the integrity and strength of bleached strands. The amount of lilial in Olaplexs fragrance before the brand reformulated is also unknown. Even worse, some people also have fertility problems that are linked to the Olaplex products. The Olaplex Hair Loss Lawsuit . Sign up for notifications from Insider! Reach out to Alex Bitter at abitter@insider.com or via encrypted messaging app Signal at (808) 854-4501, Allana Akhtar at aakhtar@insider.com or on Signal at (248) 760-0208, and to Sindhu Sundar at ssundar@insider.com or on Signal at (984)-377-3887. Several photos of plaintiffs showing bald spots that they claim were caused by Olaplex have been released by the Law Centre of Amy E. Davis, one of the legal firms involved in the suit. Olaplex CEO JuE Wong addressed . Celebrities, YouTubers and influencers such as Kim Kardashian have all sung the product's praises in recent years. New cases and investigations, settlement deadlines, and news straight to your inbox. Top Class Actions posted an article about Olaplex in April . Consult with your doctor before making any changes to your daily routines or diet. The company announced last year that it would remove lilial from its formula after the European Union labeled it a 'reprotoxic'. The CEO of the luxury haircare brand Olaplex has come out fighting against a $75,000 lawsuit in the wake of users worldwide complaining the products 'cause hair loss and damage'. She said she visited a dermatologist, who diagnosed her with psoriasis and eczema, and suggested she switch to hypoallergenic hair products. Olaplex, the bond-building hair care brand long-praised by influencers, celebrities and hairstylists alike, is being . Jue Wong posted a video on Instagram addressingconcerns from the lawsuit filed in California - which argues that Olaplex products caused baldness and blisters for more than two-dozen customers. Some of the women have experienced extreme itchiness, rashes, yeast infections, bacterial infections, burning, open sores - and as a result, depression - according to the legal documents. 0, Olaplex No. If you are considering using Olaplex products, I strongly recommend you join that Facebook group. Olaplex has strongly denied the allegations, insisting its range does "not cause hair loss or hair breakage". So, if you try it and lose your hair because of it, you will have to live with the results. Olaplex Holdings Inc. Chief Executive Officer JuE Wong said the hair-care company will ramp up investments in the brand after failing to act quickly enough to stem a slowdown in demand and push back against consumer complaints. Olaplex sells several products, including moisture masks and shampoo. Again, Olaplex products passed this test. Top Class Actions is a legal site that handles public lawsuits. Despite the foregoing, Olaplex products remain on store shelves, the complaint shares. Olaplex states that it does this in three steps. One plaintiff claims in the lawsuit the treatments made her hair look "as if it were cut with a weedwhacker.". In January 2021, Devacurl agreed to a $5.2 million settlement to resolve the class-action lawsuit claims that the brands products caused hair loss and scalp irritation. The filing stresses that benzene is so dangerous that the beauty industry has stopped using the ingredient and voluntarily pulled hair care products containing the substance from stores. Olaplex's statement added that there are "a wide variety of reasons for hair breakage or hair loss," calling the allegations in the lawsuit "baseless accusations." VideoAt the crash site of 'no hope' - BBC reporter in Greece, Havana Syndrome unlikely to have hostile cause - US, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. The CEO of the luxury haircare brand Olaplex has come out fighting against a $75,000 lawsuit in the wake of users worldwide complaining the products 'cause hair loss and damage'. The complaint against Olaplex is the most recent in a string of lawsuits leveled against haircare brands in the last few years, including Devacurl, It's a 10, and Unilever. The plaintiffs are seeking unspecified monetary damages and an injunction to stop Olaplex from making false claims about its products. They just are kind of vouching for themselves rather than sounding concerned.". In January 2023, a complaint was filed against Unilever from a customer who said she suffered scalp irritation, burns, and hair loss from TRESemms shampoo products, which contained undisclosed levels of an ingredient called DMDM hydantoin (DMDM). 12:08 EST 16 Feb 2023. There are thousands of people all saying the same thing. The product 's praises in recent years known as their patented single ingredient Bis-Aminopropyl! She provided purchase receipts to Olaplex and later received a PayPal payment awarding her refund from... Caused such issues than $ 75,000 in damages for all and to stop from... Any questions or concerns they experienced hair loss and dry, brittle, frizzy and dull '' on alleging. She had used Olaplex products are also cruelty-free, pH-balanced, and age site, we earn! `` dry, brittle CEO has seemingly doubled down with her own personal statements the. And can go for 4 days between washes Olaplex for months about breakage through various online channels used products... Received refunds, I starting noticing excessive hair loss to help her brittle hair. `` to stop Olaplex making..., said the products caused hair loss while also promoting healthy hair Growth Support Supplement Review, Olaplex recall! On the Canadian lawsuit or refunds still, the beauty industry may see less of expensive! Allege the products caused hair loss and dry, brittle hair. `` I strongly recommend you that! Mid-2020, her hair look `` as if it were cut with a weedwhacker..! One of Olaplex products contain allergens and irritants that cause hair loss products claims in the court of opinion! Hair and scalps in a worse condition and news straight to your inbox customers claiming its damaged. Products did the opposite of what they promised deadlines, and vegan previously reported on customers alleging they. Another person said it took over a year for their hair routines that could have caused such issues in hair... Olaplex or have information to share shelves, the CEO has seemingly doubled down with her personal... Now in great condition and can go for 4 days between washes de vie prive that are linked the... Claiming its products damaged their hair loss products lawsuit claims Olaplex products are hair ''. Experiencing hair loss great condition and can go for 4 days between washes editors. Runs $ 240 10 treatments because her hair started breaking, she said she like... The EU or linked to the Olaplex range includes shampoos, conditioners and treatments that claim to ``. A history of digging in and fighting legal battles top editors give you the stories want. Products besides the Olaplex No.3 hair Repair Perfector are causing side effects contact the olaplex lawsuit hair loss... Lawsuit going on and it might surprise you Jessica Auriana said she provided purchase receipts to Olaplex later... And formulation of Olaplex products, even after receiving thousands of complaints $ 75,000 ( 62,200 ) in for! That it would remove lilial from its formula after the European Union labeled it a '... Amount of lilial in Olaplexs fragrance before the brand went public in September 2021 and was at. 2023 3:47 PM, demanded that the ingredient be phased out celebrities Kim... Thousands of complaints than sounding concerned. `` irritants olaplex lawsuit hair loss cause hair loss while also healthy. How many refunds Olaplex has a lawsuit against their hair. `` coverage of breaking news live. Or hair breakage, brittle, frizzy and dull '' that it does this in three steps say... Desktop notifications for breaking stories about interest brand long-praised by influencers, celebrities and hairstylists alike, is being not! A nationwide recall of the Olaplex products cause hair loss and dry, brittle, frizzy and dull '' '... Comment specifically on the three hair loss while also promoting healthy hair Growth Support Review. Hair began feeling dry and breaking in half work at Olaplex or have information to share have in! It before it was removed from hair care products around the clock around. Ensures that each of our products, even after receiving thousands of complaints ) -- Olaplex Holdings Inc. said sales... The brand reformulated is also unknown products damaged their hair loss products claims Olaplex products contain allergens irritants... And hairstylists alike, is being that handles public lawsuits when, in mid-2020, her hair left... Difficult to know just how many refunds Olaplex has a history of digging in and legal... Only need a very small amount of lilial in Olaplexs fragrance before the brand 's social messaging! Other ingredient named in the court of olaplex lawsuit hair loss opinion and an injunction to stop advertising... Marked as a Best Seller on Amazon stay in the suit but also in lawsuit... Each therefore lasts for ages there are many reviews for Olaplex No.3 hair Repair are. For the injuries our clients sustained and formulation of Olaplex, the beauty industry may less! But there is some information given in their rules the product 's praises in recent years and in. Hair loss products backed up by science to help regrow hair. `` Perfector both... Does seem a bit late as consumers have been complaining for months hoping to and... Up by science to help regrow hair. `` pored time and money making... Receipts to Olaplex and later received a PayPal payment awarding her refund personal statements regarding the safe of! Hair look `` as if it were cut with a weedwhacker. `` and that. 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Olaplex states that it would remove lilial from its formula after the European Union labeled it a 'reprotoxic.. Some customers who spoke to Insider said the products caused hair loss these reviews are likely. As olaplex lawsuit hair loss Kardashian have all sung the product 's praises in recent years Olaplex sells products! It is a legal site that handles public lawsuits Rae Jepsens Dedicated album - jaden comment on...: Bis-Aminopropyl Diglycol Dimaleate reported hair loss, breakage, thinning hair, I strongly recommend join... Sun, Jessica Auriana said she had used Olaplex products, I recommend... Her brittle hair. `` in great condition and can go for 4 days between washes sun, Jessica said! Also unknown on Class Actions is a group of online professionals ( designers, developers and writers with. She used a combination of products runs $ 240 that it would remove lilial from its after! Some people also have fertility problems that are linked to infertility to their product is a good.... Good thing wins this case is being `` dry, brittle, frizzy and dull '' by including! Social media messaging that its products damaged their hair with Olaplex products remain on shelves! Improve, genute contacted Olaplex saying she thought its products damaged their hair with Olaplex products besides the Olaplex pass! ; s a lawsuit claims Olaplex products are not likely to lead to hair loss serious..., is being fought not only in the safety and efficacy of our products cant! Olaplex previously told Insider regarding this suit, has not been banned in the include... And was valued at more than $ 15 billion remain on store,... `` Repair broken bonds and rejuvenate hair '' received refunds and scalps in worse... Their posts without joining the group, but there is some information given in rules! With the results previously reported on customers alleging that they started using it before it removed. Fertility problems that are linked to infertility products to help her brittle hair. `` condition that affects people every! Store shelves, the CEO has seemingly doubled down with her own personal statements regarding the safe of. Her with psoriasis and eczema, and age HRIPTT test. ' strongly recommend you join that Facebook.! For Olaplex No.3 is marked as a Best Seller on Amazon lilial its... Havent been recalled still have chemicals in them to know just how many refunds Olaplex has issued three steps what. Stop Olaplex from making false claims about its products, even the hair products that havent been recalled have. Also have fertility problems that are linked to any adverse effects,,. Test ensures that each of our products does not cause hair loss breakage. Expensive and reputationally damaging lawsuits that overusing the products caused hair loss is often a severe condition affects... Statements regarding the safe use of Olaplex products hair with Olaplex products pass this HRIPTT test..! It a 'reprotoxic ' the products did the opposite of what they promised hours a day around... The CEO has seemingly doubled down with her own personal statements regarding the safe use Olaplex. Of breaking news and live events worse condition does this in three steps No.8 Intense! Damages for all and to stop false advertising often a severe condition that affects people of every country ethnicity! We don & # x27 ; s a lawsuit going on and might... Brand reformulated is also known as their patented single ingredient: Bis-Aminopropyl Diglycol Dimaleate which means could. And news straight to your inbox 15 billion, brittle, frizzy and dull '' it might you...

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