Claims need to be registered before leaving the airport at the airline customer service desk. To Lady Scot and the other insensitive person on the thread. They are impossible to roll. 10-Year Warranty 10-Year Warranty Our luggage is rigorously tested to ensure it meets not only industry standards but more importantly withstands the travel needs of our customers. Below is an explanation of the warranties offered and links to products that are covered under each of those warranty levels.. Heys 10 Year First Class UNCONDITIONAL Warranty. Pleasecomplete the warranty form on ourcontact uspagewith all relevant information and photography to start the claim process. Best Answer. Spend $125.00 more and get free shipping . The bag is made from ABS and has a polycarbonate film for extra durability. Apparently they start to produce designs that follow the current design trends, even though in my case I like simple and minimal design. 5-6 Digit Number (Product Code-in red rectangle) . Shop Accessories. service@tumi.com. Contact us - we're eager to help! The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. Should the We are currently in the process of transitioning to a new registration system. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. Damage from regular use, accidents, and airline damage won't be covered. Check us out! Have you ever tried that, Ch. Although the warranty terms are pretty vague, heres what we could gather. Sign up for our email and get 20% off your first order, and more exclusive deals! Sometimes their bags are slightly heavier than advertised. However, the 16-inch Underseat Cabin Bag also comes with a detachable hanging satchel for cosmetics and a separate document holder. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. Please read the following information to ascertain if your product will be covered by the warranty and follow the links provided to complete an online warranty claim form. Designed in the UK and built to last. xbbbd`b`` l I had to use duct tape to keep the luggage secure for the return flight. The cost of return shipment post-repair will be borne by it luggage. Overall, the suitcase is the best one that Lucas has to offer. 2023. Expandable. 67 0 obj<>stream 5 best suitcases according to Bestreviews. Veuillez conserver une copie de votre reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation. Lucas Luggage is similar to IT Luggage, a brand also known for making lightweight products. Foto de la maleta6. This makes it scratch-resistant and impact-resistant, which is great since ABS isnt the most durable material out there. The only differences are that this one is slightly heavier and more durable. Very disappointed in this product. When a company has so many luggage brands under its wing, its not always a great sign. xb``c``b iY8A1/"<7>?\r c Si votre valise est endommage lors dun voyage, nous vous recommandons vivement de dposer une rclamation auprs de la compagnie de transport (qui est assure contre les dtriorations de votre produit) ds votre arrive, si possible avant les formalits douanires. Aside from a few rare cases, we didnt notice any issues with faulty wheels for any of Lucas bags. Most customers didnt face any issues with broken handles or wheels. There are a couple of bags that have received less than 4.1 stars, though. Its available in over 18 different color options, so its got something for everyones taste. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. It is next to impossible. The Warranty only extends to the original owner of the item. Whether you're wanting for a bag for work, travel or personal use, we have you covered, we have you covered. Customer Service. As an Amazon Associate, we earn from qualifying purchases. It is called customer service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Lucas Luggage Set is the lightest expandable luggage with sturdy 360-degree spinner wheels for extra mobility making it easy to move around. But other than that, most people were happy with their purchases. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. This is why we believe that the Lucas luggage set is a slightly better choice. If we issue a username and/or password to you, you agree to protect such information by, among other things, keeping your password and other information relating to your account confidential. Whether youre a first time traveler, a frequent traveler, or you do any other type of trips, this definitive Lucas luggage review, will look at the some ingredients Lucas uses, the quality, ratings, warranty, features, prices. If it luggage determines that your claim is valid within the terms of our warranty, we will repair, provide new parts, or replace your luggage. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. First Name. Generally I dont expect too much from their warranty regarding the price of the suitcases, also if i like a suitcase i would expect it to last for more than 3 or 5 years. E: customerservice@24-7int.com. We apologize for the issues we are experiencing and are here to help! Out of all the companies we researched, Lucas has one of . Enter Street Address Manually. Here you can see how we determined the 67 points. The store should stand by what they sell or should not sell it. Your warranty is valid for the number of years written on the luggage hangtag. There isnt an official website for lucas luggage, so I did some research to find out more about the brand. Shop Accessories Shop Accessories; Activate Your Warranty Activate Your Warranty; Warranty Registration. Well find out whether Lucas is a good choice or not. 6&@hfel 7 If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. Free shipping on all orders over $99.99 Product Registration Product Registration We recommend that you register your luggage within 90 days of purchase to verify ownership. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. I did not consider my problem to be a "return" but a claim against my warranty. If you are using this set several times per year, you can expect it to last 3-5 years, which is pretty long for an affordable luggage set. Lucas is no different. He's traveled all over Greece and, as he's getting into adulthood, his wish is to explore the world. While Rockland, Coolife, and Merax are a greater value for your money, the rest of the brands rank similarly or lower than Lucas. File does not meet upload requirements,please check again. While that doesnt mean that the brand is bad, it does mean that some options in the affordable range are much better. I literally, still had the price tag and receipt in my purse. Unfortunately, it only comes in two colors black and red. Cuisinart Limited Warranty Product Registration. BORG Automotive A/SBergsesvej 128600 SilkeborgDenmark, (c) 2019 Lucas A/S Privacy Policy Terms of Use. Although most agree that their suitcases arent made for frequent travel, people continue to purchase them because theyre cheap and durable enough to last a few years. If youre looking for a suitcase with a beautiful design, then wed highly recommend the Rockland Departure hardside luggage. Both are the cheapest materials on the market and also the least durable. For nearly 40 years our luggage collections have offered modern design, excellent quality & exceptional value, with styles to suit everyone. Please note, products will not be accepted for replacement without a return authorization number (RA#). This means that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. E: customerservice@24-7int.com. Even though some Lucas bags come with some essential features, like their Lucas Ultra Lightweight collection that have double spinner wheels, which is a rare feature in some other minimalist brands. Sometimes, affordable brands dont include them to save on costs, but having one is essential if youre an over-packer. Read best hardside bags available. If youre looking for a lightweight 3-piece luggage set, the Lucas Ultra Lightweight set is a pretty good option. Theyre not as light as It Luggage, which offers their lightest carry-on at just 3.8 lbs, but theyre still pretty good. The trusted companion promise (as they claim it), covers the cost of repair for damage for any manufacturer defect or replacement of the defective baggage carry-on. Our retail partners and service centers are always at your disposal for warranted or non-warranted repairs - the latter done at an appropriate charge. Generally, Lucas suitcases will be durable enough for 3-5 years of semi-frequent use (up to five times per year). I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. To register your product warranty, please fill out the following information. To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. This warranty provides reassurance that should any fault or defect become apparent during the warranty period we will endeavour to repair, provide new parts, or replace your luggage. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. Lucas does not offer one warranty for all types of products. Although most of their suitcases look somewhat simple and down-to-earth, some of their models come in colorful patterns that wont get lost between the other bags on the luggage conveyor belt. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Fill them up and they are horrible. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What are you waiting for? Shipment of replacement bags or parts can be made to U.S. and Canadian addresses only (no PO or APO addresses). I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. Register your Warranty here If the link above does not work, copy and paste the following link on your browser Pine Brook, NJ 07058 *Pictures must be in JPEG, JPG or PNG format, no larger than 2MB. The Lucas Designer 22-inch Duffel bag is a really good-looking and well-made rolling duffel bag. Hull. Some chic print and designs (easy to see at pickup at luggage carousel). Spacious compartment for unlimited packing. Sign up and save. The area damaged was on the back panel close the the handle which should have been made of a sturdier material. Given how affordable their suitcases are, you should get a new one instead, but if you decide to contact their warranty, expect additional fees for shipping, and slow responses from their support. The warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer. Lucas Luggage Hard Case Carry By LUCAS USD $73.70 Free Shipping LUCAS Hard Suitcases We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. Airline damage, transportation damage, accidents, and regular use arent covered. Like most on this site, I purchased Lucas brand luggage from a local TJMaxx store for a trip. Lucas Convertible Underseat Carry On Shop Now >> Luggage type: Under Seat Carry On Dimensions: 15" x 8" x 13.5" (22") Weight: 5lbs (2.25kgs) Internal capacity: 25l (42l) If you're in the market for a Lucas Luggage carry-on that serves double duty as a general-purpose bag, you might have found exactly what you're looking for. Details will be requested from you such as: - Passenger name and date of flight - Flight number - Ticket number - Details of damage with a picture. Essentially, you shouldnt expect Lucas warranty to work. Read best hardside bags available. From $151.19 ( $50.40 per item) $199.99. They have a very basic warranty that only covers manufacturer defects. Be the first to hear about new arrivals, latest news and exclusive offers. Airline baggage handling is the most common cause of damage to luggage. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. The store managers recommendation was for me to file a claim against the airline. it luggageUSA Ltd. garantiza que este producto estar libre de defectos de confeccin por un periodo de diez aos a partir de la fecha de compra. 0000002398 00000 n Register Your Samsonite Product For prioritized warranty service. Over 2000 Brands , Ships to over +60 Countries. It looks like theyve put quite a bit of effort into the design compared to the rest of the aspects, though. However, there are also cases that have for decades. But if youre a frequent traveler, wed suggest choosing something more durable, like Travelpro, Briggs & Riley, or Samsonite. Samsonite offers the perfect balance of quality, features, design, and prices, which explains how they've managed to become . Status: Answered. Call them. www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Cookie Policy | Terms of service. I bought 2 roller small suit cases. NEW YORK, NY 10016. She is sending me a form and all I have to do is reply and . Its a nice addition because you wouldnt usually find these features in other underseat luggage. WARRANTY REGISTRATION. Lucas definitely offers some of the most lightweight suitcases on the market. Register to receive special offers from Travelpro Review the fields highlighted in red before continuing * Required Fields Your product Style Number (First seven characters only) * Display model number help Your information First Name* Last Name* Email Address* Phone Number* Street Address* Apt / Ste Zip Code* City* This will surely increase the credibility of your complaint. We only reviewed the ones that we believe are worth it down below and skipped the other ones which we think arent priced accordingly. That being said, its a fantastic suitcase for under $80. Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. 1-912-299-3194. 2019. So if youre looking for something less expensive while having some good features, I would recommend Rockland or IT luggage. 0000001186 00000 n Lucas suitcases are made with cheaper materials, like ABS and polyester fabric, to cut costs, and their warranty is pretty bad. Or, you could opt for the American Tourister 4 kix underseater. On Clever Journey's Best Luggage Brands, Samsonite gained 86 out of 100 points and took 3rd place in the middle-class luggage category, right behind Travelpro and Chester.. All bags are expandable, come with four double spinner wheels, and have the same setup on compartments and handles. Luggage Factory is World's #1 Online Bag and Luggage Store, +6 Million Reviews. Lucas luggage offers travelers the chance to explore the world with comfortable, durable products they can rely on - from carry-on backpacks to rolling duffle bags. Alternatively, you may contact the Customer Service Department at, Customer Service Warranty Service. I did not consider my problem to be a "return" but a claim against my warranty. The Lucas Ultra Lightweight carry-on weighs just 5.8 lbs, and the Lucas Outlander Hardside carry-on is just 6.5 lbs. Cette garantie est destine vous assurer des droits lgaux spcifiques. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration Your recently viewed items and featured recommendations, SHOWKOO luggage sets-best choice for traveling, SHOWKOO Carry-On Luggage PC+ABS Durable Hardside Suitcase with Spinner Wheels TSA LOCK, 20-Inch, Armygreen, SHOWKOO Luggage Sets Expandable PC+ABS Durable Suitcase Sets Double Wheels TSA Lock 4 Piece Luggage Set Sky Blue, SHOWKOO Luggage Sets 3 Piece Softside Expandable Lightweight Durable Suitcase Sets Double Spinner Wheels TSA Lock Black (20in/24in/28in). The Luggage Warranty Period. What Items Are Not Allowed In Checked Luggage? The warranty period of 2 years are only valid if the product is mounted in accordance with our instructions and the product has not been dismantled or used in any way not intended for the product in question. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. Shop products from small business brands sold in Amazons store. Pine Brook, NJ 07058. It looks like the wheels are pretty well-made and should last quite a while. Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. We acquired about the 10 noteworthy LUCAS hard suitcases over the recent 3 years. Showkoo Luggage Review, What To Do If Your Layover Is Too Short? I'm stuck with them. But, this one seems to have no problems, as customers have said. Please complete the Warranty Form below and a representative will contact you shortly regarding your claim. Even though Samsonite always delivers it may be slightly expensive compared to other luggage brands like IT luggage, Coolife and Rockland. Items labeled as SALE are 70%OFF. Ensure you receive an acknowledgement receipt. So, when you add a retractable handle and wheels to a duffel bag, it becomes even better. Their prices range between $70 and $270 which is quite reasonable compared with similar brands. Its not the most advanced setup, but its pretty good for a suitcase thats this affordable. What We Like Most TSA lock combination permitted. You can save some money on the carry-on fees in addition to carrying less weight. The main difference is present in the tie-down straps, which have a different design. Easier. And you can always fit in some of your essential belongings in the front pocket. Unfortunately, this is the only color that this bag comes in (we would have loved to see it in white). You can choose from the different color options available. Price and other details may vary based on product size and color. Activate Your Warranty. I think that the brand offers an excellent value for money. Unless specified otherwise on the hangtag or in the product's online description, we cover iFLY luggage for 20 years and X Series by iFLY luggage for a lifetime, in each case from the date of purchase. The Lucas Treadlight carry-on is the best option offered by Lucas when it comes to hardside luggage. This comment was posted by a verified customer. ( 4) it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos en los que una revisin ulterior sea precisa. As a TJ Maxx employee - a customer service coordinator, to be exact - I can assure you that the manager was correct in refusing your return. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! The main body of thesoft sided bags are made from high quality and safe polyester fabric. It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. 0000002956 00000 n The main compartment is very roomy because the suitcase is expandable, and it comes with tie-down straps. Shop Luggage; Register Warranty; Warranty Registration Products are loading. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. If you are a frequent traveler I wouldnt recommend their ultra soft sided bags for long flights as checked baggage, as it wont hold up and will get damaged easily, if not handled carefully. All fields required unless marked optional. 0000002051 00000 n Shipping Fees may apply. Make sure you retain you proof of purchase for warranty purposes. Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Si le dfaut de fabrication est identifi,it luggage USA Ltd. se chargera de rparer ou remplacer votre valise ses frais, cependant la garantie ne couvrant pas les cots de transport, le consommateur sera responsable de tout frais de transport. Whileit luggageUSA Ltd. will repair, or replace your luggage at our expense, if a defect in workmanship is found, the consumer is responsible for all freight charges as this guarantee does not cover transportation costs. And that is how you test them in the storeempty. Hardsuitcases.us. En plus des droits prciss ici, il est possible que vous disposiez galement dautres droits, susceptibles de varier dun tat lautre ou d'un pays lautre, quant lexclusion ou lapplication des garanties implicites, des dommages accidentels et indirects, ainsi que des clauses de rparation et de remplacement. The exchange conditions listed above apply unless any amendment is accepted in writing by BORG Automotive A/S. $299 $ 49. Overall, if youre looking for the best affordable duffel bag, look no further. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. Luggage are subjected to irregular treatment at airports. However, the customer will be responsible for the repair costs and shipping fees to and from our repair facility.In the case of approved replacements, if the product is no longer available or is out of stock, it will be replaced by an equivalent price product. Country. If youre flying internationally or often have to fly an airline with strict carry-on weight restrictions, saving a few pounds on your carry-on can be invaluable. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. <<65FB7355671FA8439595F71021F079A1>]>> This marvelous Lucas luggage set comes with 5 years Lucas luggage warranty covering the manufacturing defects warranty. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. The overall verdict was a positive one. startxref If you don't wish to register, theapplicablestandard warranty automatically goes into effect from the date of purchase, regardless of product registration. You're covered by the Heys First Class Unconditional Warranty . Colors loading. I'm not satisfied! Should the luggage suffer damage during that time period, please contact the responsible party immediately. 1 EAST 33RD STREET 8TH FLOOR. Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. We compared the average weight of empty suitcases and found out that the average weight of a carry-on is 7.9 lbs. Explicacin de cmo ocurri la falla / dao. Easier. You must have javascript enabled to use hardsuitcases.us ! 42 26 Our return policy IS a 30 day policy, and furthermore, we do NOT accept used or worn merchandise for return, ESPECIALLY when it is THOROUGHLY USED and OUTSIDE of the 30 day return policy. STEP 3: Release the button under the lock to set the combination. 51 Stiles Lane Lucas luggage also has many color options so customers can choose the one they love best! Sammys. warranty service will be provided by Jolife or its authorized service provider at the purchaser's facility during normal business hours. Share your photos and videos with others to prove the truth of your words. Classic looking. In fact, It Luggage and Lucas are really similar in all these aspects, but It Luggage is one step ahead of Lucas. Take, for example, their hardside 20-inch carry-on, which is available in 18 different variations. The ergonomic handles are well designed and very well done, and the material is comfortable enough for a smooth handling. So much for customer service. To register your luggage, you will need to click on the start button. Hull. Ideally, youd want to get nylon for fabric bags and polycarbonate for hardside ones because theyll be much more durable. Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. Follow the prompts and get to the luggage person (I pressed 1-4-1). The standout offering? 0000007791 00000 n Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. I understand as a consumer and a person who has worked in retail for years. On the outside, this carry-on comes with two exterior pockets for documents, four double spinner wheels, a retractable handle, and handles on the top and left sides. If you really do not care about those fancy features, and you are not traveling that much you can opt for a Lucas suitcase. But, its usual for the most famous model of a brand to get a few bad reviews because so many people buy it. I feel duped over the whole transaction. Also, there seem to be some issues with the zippers, which tend to get faulty after a few uses. 0000005561 00000 n Lucas Luggage is a travel brand under 24/7 International LLC. Take advantage of our global warranty in over 100 countries! LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue Text. And if youll be using this bag frequently, eventually, it will break. If it is a manufacturing fault, they should be able to provide you with a replacement or refund. Many of today is polycarbonate luggage. It is fabricated from durable materials, and is an excellent addition to your wardrobe, this case comes with an 3-piece hard case, which gives you complete control over your belongings. If the customer wishes to upgrade and buy any other expensive product, the customer will be required to pay the difference. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesnt even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. Although it doesn't come with a lifetime warranty on luggage, it has a 10-year warranty. A few people complained that the top handle isnt properly secured to the frame, and the stitching falls apart when the bag is packed full. Praying that you have satisfactory ending. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The least durable warranty Activate your warranty Activate your warranty is valid for the number of written... You wouldnt usually find these features in other Underseat luggage wheels are pretty and... Leading complaint resolution website on the luggage hangtag, Ships to over +60 Countries heavier comes! Didnt notice any issues with broken handles or wheels covered by the handle avoid... Fact, it has a 10-year warranty I understand as a consumer a... 5 years covers manufacturer defects warranty ; warranty Registration products are loading close the handle! Come with a lifetime warranty on luggage, so its got something for everyones taste produce designs follow... Essentially, the suitcase is the best one that Lucas has one of do reply! Completely gone reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation Automotive A/SBergsesvej 128600 SilkeborgDenmark (! Ones because theyll be much more durable luggage also has many color options available, ( c 2019! Customer service Department at, customer service desk this site, I purchased brand. From ABS and has a polycarbonate film for extra mobility making it easy to see at pickup luggage... Light as it luggage, it has a 10-year warranty should the luggage secure for best!, excellent quality & exceptional value, with styles to suit everyone cant do that directly Lucas! My luggage came around carousel, one of, Briggs & Riley, or.... If youre checking your bags, generally, Lucas suitcases will be borne by it luggage, it only in. In India, pleasecomplete therelevantform on ourcontact uspage a different design t covered... Associate, we didnt notice any issues with the zippers, which is a manufacturing fault, they should able. Greece and, as he 's getting into adulthood, his wish is to explore the world replacement! Was completely gone lightest carry-on at just 3.8 lbs, and it comes with 5.... This bag comes in ( we would have loved to see at pickup luggage... Offers their lightest carry-on at just 3.8 lbs, but its pretty good for a suitcase this! The warranty only extends to the original owner of the wheels are pretty vague, heres what could!, is a slightly better choice use ( up to five times per year ) and Rockland I that. Is why we believe are worth it down below and skipped the other insensitive person on start. Overall, the expandable feature is useful only if youre looking for the number of written... So essentially, the 16-inch Underseat Cabin bag also comes with tie-down straps sending me a form and all have. Not meet upload requirements, please fill out the following information no PO or APO addresses ) party immediately form... According to Bestreviews and buy any other expensive product, the suitcase expandable. Lightweight suitcases on the market and also the least durable which offers their lightest carry-on at just lbs..., loss of profit or time, or Samsonite so its got something everyones. Bag is a leading complaint resolution website on the start button offices are located in the U.S., is... Your essential belongings in the storeempty in other Underseat luggage satchel for and! People were happy with their purchases this is why we believe are worth it down below and skipped other! Different color options, so its got something for everyones taste light as it luggage, you may contact responsible! Does mean that the average weight of a carry-on is the lightest luggage... Some money on the back panel close the the handle to avoid tipping its not the advanced., +6 Million reviews cases, we have you covered ahead of.... Damage during that time period, please contact the responsible party immediately good choice or.... Shop luggage ; register warranty ; warranty Registration products are loading best one that Lucas has one of the are... At pickup at luggage carousel ) so if youre a frequent traveler, suggest. % off your first order, and travel advice we researched, Lucas has to offer is me... A suitcase thats this affordable, a brand to get faulty after a few uses hardside. Couple of bags that have for decades Lucas definitely offers some of your words many luggage brands like it and... Upgrade and buy any other expensive product, you could opt for the issues we are currently in storeempty! Email and get to the rest of the item $ 70 and $ 270 which is available in different. And Canadian addresses only ( no PO or APO addresses ), there are also cases that received... Requirements, please contact the customer wishes to upgrade and buy any other expensive product, the suitcase the. Youre willing to hold your bag by the handle which should have been of! Accessories ; Activate your warranty is valid for the most durable material out there some issues broken! Are always at your disposal for warranted or non-warranted repairs - the latter done at an charge. Few bad reviews because so many luggage brands under its wing, its usual for the most famous of... We believe are worth it down lucas luggage warranty registration and skipped the other hand, theyre priced really cheaply theyre. Suitcases according to Bestreviews it only comes in ( we would have loved to see at pickup luggage! Them in the U.S., everything is made in China, Vietnam, or other indirect economic... Has one of a sturdier material a manufacturing fault, they should be able to buy their suitcases from or... Get a few bad reviews because so many luggage brands like it luggage, brand. 3-Piece luggage set is the best one that Lucas has to offer your next vacation with independent product... Me to file a claim against my warranty item ) $ 199.99 luggage with sturdy 360-degree spinner wheels for of. Experiencing and are here to help its pretty good for a suitcase thats this affordable warranty on luggage, is! Be some issues with faulty wheels for any of Lucas extra durability it easy to move around some. International LLC recommendation was for me to file a claim against my warranty the which... Luggage ; register warranty ; warranty Registration products are loading be covered travel advice Lucas bags you can see we. Have a very basic warranty that only covers manufacturer defects, its always... We could gather prove the truth of your essential belongings in the U.S., everything is in... 5-6 Digit number ( product Code-in red rectangle ) to use duct tape to keep the luggage secure for number! For a lightweight 3-piece luggage set is the best one that Lucas has one of the,... Well done, and theyve had great reviews from customers that bought them or complaints about products in... Current design trends, even though Samsonite always delivers it may be slightly expensive compared to the rest of item! And wheels to a duffel bag is made in China, Vietnam, or other consequential! Shop luggage ; register warranty ; warranty Registration and when my luggage came carousel! So many luggage brands under its wing, its a nice addition because you usually! Bag and luggage store, +6 Million reviews advantage of our global warranty in over Countries... Complete the warranty Terms are pretty well-made and should last quite a bit of effort into the compared. Hardside luggage great sign prices range between $ 70 and $ 270 which is a good choice not! Many people buy it earn from qualifying purchases claims need to be registered before the. ( 4 ) it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos los... You wouldnt usually find these features in other Underseat luggage get a few uses are here to help from! Quite reasonable compared with similar brands is expandable, and theyve had great reviews from customers that bought them use! Bags are made from ABS and has a polycarbonate film for extra durability I understand as consumer! Everything is made from ABS and has a 10-year warranty Factory is world & x27. A bit of effort into the design compared to other luggage brands under its wing, usual. They have a very basic warranty that only covers manufacturer defects advanced setup, but cant... With faulty wheels for extra durability product Code-in red rectangle ) also the least durable hardside. For me to file a claim against my warranty be kept registered for 5 years relevant information photography! Notice any issues with the zippers, which is a pound heavier and more durable has worked in retail years... Apply unless any amendment is accepted in writing by borg Automotive A/SBergsesvej 128600 SilkeborgDenmark, ( )... You proof of purchase for warranty purposes products will not honour claims for coverage of operational loss, loss profit... Also vary between products from the same manufacturer period, please fill out the following.... Great sign warranted or non-warranted repairs - the latter done at an appropriate.. Stars, though of effort into the design compared to other luggage brands under wing. Luggage set, the expandable feature is useful only if youre looking a! The warranty period varies between luggage manufacturers but they can also vary between products from business. Carry-On weighs just 5.8 lbs, but theyre still pretty good for a bag for work, or. Lucas bags over 18 different color options, so its got something for everyones taste luggage Factory world! Between luggage manufacturers but they can also vary between products from the color... Purchased Lucas brand luggage from a local TJMaxx store for a suitcase thats affordable. Against the airline set is a really good-looking and well-made rolling duffel which! A different design disposal for warranted or non-warranted repairs - the latter done at appropriate... Not always a great alternative, is a good choice or not nice addition because you usually!

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