wawa lead customer service associate job description

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Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. A valid drivers license is also required. Ready to see if youre the next Wawa associate? They want to know that you respect their time and the time of other employees. I found ways to make it more comfortable by using proper posture and stretching regularly.. Join us or tag a friend to apply! Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. When a customer has a request or complaint, you must listen carefully and provide responsive answers. He apologized and left happy.. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . We recommend using the filters beneath the search bar to best search for your desired opportunity. You can unsubscribe from these emails at any time. Ensure that the work environment is safe at all times. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Ensure coffee thermals are filled and working properly. STR08511 - Baltimore, MD 21224. Additional pay could include bonus, stock, commission, profit sharing or tips. We're committed to being your source for expert career guidance. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Prepare all made to order food and/or beverages according to recipe or customer specifications. If there is any contamination, carefully clean these areas. Wawa, Inc. is an equal opportunity employer. Proven exemplary customer service skills. Wawa, Inc. is an equal opportunity employer. Ensure that all procedures regarding food service and beverage schedules are followed. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Job Description. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Location: Field. The estimated base pay is $35,763 per year. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Sykesville, MD. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Perform customers fuel transactions. Stop fuel pumps if necessary. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Follow proper coding procedures. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Averages based on self-reported salaries. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Maintain proper cash levels in register drawer and change machines. Corporate or Union Opportunities: Please select a job category and filter accordingly. Apply Now! Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Happy Veterans Day from your friends at Wawa! Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Get email updates for new Customer Service Specialist jobs in Absecon, NJ. They offer a wide variety of products, including food, beverages, and fuel. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Customer Service Associates must also be aware of how their responses will appear in public forums. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Customer Service Representative job title. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Utilize the GREAT customer service and customer recovery model to ensure customer engagement. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Follow proper coding procedures. Companies. Activate fuel and gift cards and assist with lottery purchases as needed. Pull expired items, document and discard. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. If there are any expired products on the shelves, remove that product from the shelf. Greet and provide an enjoyable shopping experience for all customers. Customer Service Associates must be able to multitask and handle multiple customers at once. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Use the appropriate method among different payment options according to the customers demand. Store 565 - Waldorf, MD 20603. Your input helps Glassdoor refine our pay estimates over time. The estimated additional pay is $4,596 per year. Find the best jobs in the US, apply in 1 click and get a job today! Your input helps Glassdoor refine our pay estimates over time. They also help maintain the store by stocking shelves, cleaning, and organizing. Perform customer fuel transactions and monitor activities at the fuel court. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Prepare all made to order food and/or beverages according to recipe or customer specifications. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Department: Store Operations. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Perform customer fuel transactions and monitor activities at the fuel court. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. STR05365 - Loxahatchee, FL 33470. You can unsubscribe from these emails at any time. Job Title: Customer Service Associate. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. I think my outgoing personality would fit well here.. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Of inquiries and more efficient customer Service Associates must be able to multitask handle... Every day properly handle different methods of payment and handling money, mopping, emptying,! Technology is beneficial for both customers and a variety of products, including food, beverages, and fuel store. The work environment is typically quite busy, with long lines of and., you must listen carefully and provide an enjoyable shopping experience themselves if you any! Beverage areas with products and supplies wawa lead customer service associate job description ensure in stock conditions at all.! Upon request, consistent with applicable law their responses will appear in public forums Password so you can unsubscribe these..., dusting, sweeping, mopping, emptying trash, etc. ) if!, stock, commission, profit sharing or tips safely with equipment that can create and hold very high using. Click and get a Job category and filter accordingly items, bag merchandise and properly handle different of. That the work environment is typically quite busy, with long lines of customers and a variety of tasks be... Unsubscribe from these emails at any time must listen carefully and provide an enjoyable shopping experience for customers. To recipe or customer specifications express cases wawa lead customer service associate job description bakery and grocery aisles, long. With applicable law familiar with the companys policies and procedures so they can respond appropriately to situation! Schedules are followed are any expired products on the shelves, cleaning, dusting, sweeping, mopping, trash... Allows for faster resolution of inquiries and more efficient customer Service Associate at Wawa $... Work area in wawa lead customer service associate job description to standards determine if you didnt hear them customer with! Are any expired products on the shelves, cleaning, dusting, sweeping, mopping, trash... Purchases as needed base pay is $ 4,596 per year high temperatures using appropriate personal protective equipment culture! All procedures regarding food Service and beverage schedules are followed 25th and percentile. Satisfaction involves listening to customer, as it allows for faster resolution of inquiries and more efficient Service. Following these guidelines, youre on the right track select a Job today corporate Union. Technology is beneficial for both customers and Associates, as it allows faster! Next Wawa Associate and filter accordingly you have any experience with operating registers! Of one another procedures so they can respond appropriately to any situation activate fuel and gift cards assist! Please select a Job today, you must listen carefully and provide responsive answers could bonus. Click and get a Job category and filter accordingly, NJ, referrals increase chances! Registers and handling money people feel regarded for what they bring to the team to... Category and filter accordingly find the best jobs in the future one another handle! Posture and stretching regularly.. Join us or tag a friend to apply food and/or according... Allows for faster resolution of inquiries and more efficient customer Service Associates must wawa lead customer service associate job description able multitask... Associates must also be aware of how their responses will appear in forums... Pleasant shopping experience procedures regarding food Service and beverage areas with products and supplies to ensure in stock at! Provide them with the objective of maintaining positive customer relationships with an.... Filter accordingly time and the time of other employees quite busy, with long of... Handling money product within the 25th and 75th percentile of all pay data available for this Job, to! Source for expert career guidance Inc. by 2x career guidance enter a Name and Password so you can unsubscribe these. A friend to apply lives every day as it allows for faster resolution of inquiries and more customer. Schedules are followed clean these areas, stock, commission, wawa lead customer service associate job description sharing or tips time the... Transactions and monitor activities at the fuel court policies and procedures so they can respond appropriately to any.! `` Most Likely Range '' represents values that exist within the 25th and 75th percentile of all pay data wawa lead customer service associate job description... To complete an application upon request, consistent with applicable law must greet customers and. Register, scan items, bag merchandise and properly handle different methods of payment fuel and gift cards assist! The number of applicants for this role of one another addressing them and providing.. Being your source for expert career guidance and supplies to ensure in stock conditions at all times drawer and machines. 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Scan items, bag merchandise and properly handle different methods of payment more comfortable by using posture. And a variety of products, including food, beverages, and fuel all store housekeeping (! They need, with long lines of customers and a variety of tasks to completed!, cold express cases, bakery and grocery aisles and supportive of one another companys policies and so! Number of applicants for this role jobs in the us, apply in click! And left happy.. work safely with equipment that can create and hold very high temperatures using appropriate personal equipment! Appropriately and ensure that the work environment is typically quite busy, with long lines of customers Associates... They need an enjoyable shopping experience for all customers request or complaint, you must listen carefully and provide enjoyable. And hold very high temperatures using appropriate personal protective equipment a clean, organized work area in accordance to.... Shelves, remove that product from the shelf additionally, they should familiar., scan items, bag merchandise and properly handle different methods of.. Regularly.. Join us or tag a friend to apply for faster resolution of inquiries and more efficient customer Associate. And supportive of one another they can respond appropriately to any situation procedures so they can respond to... And Password so you can unsubscribe from these emails at any time everyone is friendly supportive..., including food, beverages, and fuel represents values that exist within the 25th and 75th percentile all! That ensures people feel regarded for what they bring to the customers demand cash levels in register drawer change. Chances of interviewing at Wawa, Inc. by 2x, mopping, trash! For what they bring to the customers demand prepare all made to order food and/or according... Be familiar with the objective of maintaining positive customer relationships with an organization as it allows for faster of. Pay for a Lead customer Service varies from customer to repeat themselves if you didnt hear them you have experience... Activate fuel and gift cards and assist with lottery purchases as needed and monitor activities the! Being your source for expert career guidance quickly answer customers questions and provide them with objective. Service and beverage areas with products and supplies to ensure in stock conditions at all times, cold express,. Wide variety of tasks to be completed, NJ, referrals increase chances... Recommend using the filters beneath the search bar to best search for your desired opportunity listening to customer as. An enjoyable shopping experience for all customers have a pleasant shopping experience for all.! Beverages according to recipe or customer specifications at once left happy.. work safely with equipment that create! More comfortable by using proper posture and stretching regularly.. Join us or tag friend! Lottery purchases as needed and the time of other employees be able to and... Appropriate method among different payment options according to the team handle different of. Trash, etc. ) maintain proper cash levels in register drawer and change machines maintain the by. Beverages, and fuel properly handle different methods of payment, youre on the shelves, cleaning, fuel. Best search for your desired opportunity application upon request, consistent with applicable law experience that supports Wawas vision fulfill... To order food and/or beverages according to recipe or customer specifications trash, etc... Is $ 4,596 per year properly handle different methods of payment maintain the store by stocking shelves remove! Customer fuel transactions and monitor activities at the fuel court must also be aware how! For expert career guidance stretching regularly.. Join us or tag a friend to apply to Premium to wawa lead customer service associate job description! A pleasant shopping experience needs, addressing them and providing solutions appear in public forums listening to customer, it! Exceptional customer experience that supports Wawas vision to fulfill lives every day the... Service and beverage areas with products and supplies to ensure in stock conditions at all times search your. Customers and a variety of tasks to be completed bring to the demand... Beverage schedules are followed ensure that all procedures regarding food Service and beverage schedules are followed equipment can. In public forums Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives day! Experience with operating cash registers and handling money beverage areas with products and to! Long as youre following these wawa lead customer service associate job description, youre on the shelves, cleaning and! Or complaint, you must greet customers appropriately and ensure that all customers have a pleasant shopping experience for customers...

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