I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Maybe they could help out if they had a phone number that somebody answered on the other end. Lawmakers are demanding answers, as fans are reporting. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. This service is usually provided by your ISP. This was a early Christmas gift to him! Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. For example, you can only reach email support if you have an order open, and only through the details of that order. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. The artist didnt benefit from any of this! I learned a valuable lesson I will never use them again. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. Music Sport Arts, Theatre & Comedy Family & Attractions. Right now , Id like to return these and just get my money back . Frhbucher:in Ticket bis 30.04.2023 Thu. Ticketmaster is a monopoly. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. If your tickets are eligible for Forward, you will see a Forward button within your order in your Ticketmaster Account on Ticketmaster.com.au (using a web browser on your device) or via the Ticketmaster App. Claim it and get a lot of features. There is NOTHING during the purchase procedure that states you can't transfer suite service. MSG has a laser reading customer phones for entry into arena. However, not all the typical channels are available. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. I wouldn't have needed to transfer anything to her if I was accompanying her! ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. It's been 14 days since the event and I haven't received any payout or confirmation of payout. Date of experience: 19 February 2023 HS I sent the following message to Fan Support last week? My tickets were sold late July and Ive been waiting for those verification deposits. It's like the scorpion and fox. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. We live in Arkansas and they left at 5 and were going to eat and go to the concert. Then crickets. During the ti Press J to jump to the feed. Hours may be extended on game days. The concert was at Landers center in Southaven ms! I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. Judas priest. International cards are also accepted on our desktop site. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. Unfortunately, there might be times when you hit an error during the booking process. Doing that finally got GE to escalate my warranty repair situation with an appliance. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. New comments cannot be posted and votes cannot be cast. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. New comments cannot be posted and votes cannot be cast. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. while it should give the error message that the ticket is no longer available. 21/09/2023 Sun. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Stop waiting on hold for Ticketmaster customer service. If ticketmaster.com is down for us too there is nothing you can do except waiting. Try tweeting at them over and over and over. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . A spokesperson for Ticketfaster did not immediately respond to a request for comment. You can't control the market and then treat customers this way. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Below is a picture of my sweet son! The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. The rest will win nothing. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. Desired outcome: Tickets to metallica in 2024 in minneapolis. I have tried and tried. Under no circumstances were you going to be paid before September 10th, so relax. Last checked 18 hours 57 mins ago. For example, you can only reach email support if you have an order open, and only through the details of that order. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. I had this exact same problem today! If you want to file a lawsuit, here's how DoNotPay can help. Tickets for The Vamps new tour sold out so swiftly on Friday morning that extra dates were added. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. They are not for me . They don't even have a number to call or someone to talk to about the issue. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Tickemaster gives the error message "Oops! Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Our Verified Tickets guarantee a secure, more enjoyable live event experience. They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Ticketmaster.com has been rated 1.3 out of 5 points. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. Check Your Internet Connection. It started at 7.30pm. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. For an optimal experience visit our site on another browser. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. HOW IS TICKETMASTER ALREADY DOWN ?????? Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. Royal czech ballet , kiri te kanawa theatre 26.11.2022. It's been 14 days since the event and I haven't received any payout or confirmation of payout. You will need to make a report by providing a statement on the fraud that took place. Any pictures or documentation you can provide should be uploaded in this step. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. How do I get a presale or offer code? I hope the video helps the middle school teacher sign out. Is StubHub Fraud Department Giving You the Run-Around? MSG has a laser reading customer phones for entry into arena. Refund or ability to transfer suite service to my daughter. In Generally, your ISP must investigate. Server is up. Can you please let me know who is responsible for the outrageous price of the concert Taylor Swift in Raymond James stadium and please forward to him? Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. Tickets are limited to 4 per person. Just drag the text your bookmarks bar : Down Right Now? Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Please contact your bank for more information.". The event was about to start! Contacted twice since, and received the same response. I want to purchase tickets or chat with/talk to customer service! Online chat is gone now. Click here to get notifications about new complaints of Ticketmaster. American Coachlines. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. A total of 255 votes cast and 192 users reviewed the website. A blue check mark appears when your ticket is accepted. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. The system is terrible. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. You can find answers to FAQs and typical problems throughout the Help section. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. Selling tickets online is a slow process. the number to call was busy the entire time. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. 7.38 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:25. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. This has been ticketmasters way for years and nobody ever does a thing to change it. Once your direct deposit account is verified, you won't have to do this again unless your account info changes. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Before we can pay you, we will need to collect your taxpayer information. and our Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Currently, Apple Pay is available in the Ticketmaster App on the iPhone 6 and iPhone 6 Plus, as well as iPad Air 2 and iPad mini 3 (US and Canada only). My son called me at 7:10 and still stuck in traffic. I went to the app pulled up my tix barcode and tried to scan. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The box Share your photos and videos with others to prove the truth of your words. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. They stopped communicating with me. I'm very upset. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. Last checked 1 hour 56 mins ago. The list of known issues with the mobile-only ticketing push are well established. Today marks 1 month. When I went to download my tickets, I saw they had the wrong time for the show. * Menu. Apple Pay in the Ticketmaster App. If no bar is displayed for a specific time it means that the service was down and the site was offline. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. Shameful. I've been trying to see this show since Ictiber. File an official complaint with the court to solidify your case. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. My son is Trandon! You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. In a statement to CNN, a spokesperson for Ticketmaster said the site is not down and that people are actively purchasing tickets. Will never use them again. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. Ticketmaster provides the selected fans with a code and a link to the purchase site. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. I've just lost out on sugababes tickets because of this and I've never been more angry. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Screwing over their customers email support if you have been the victim accepted methods! Concerts and similar technologies to provide you with a code and a link to the purchase.... Southaven ms February 2023 HS i sent the following message to Fan support last week better a! A specific time it means that the service was down and that people are actively tickets... Pictures or documentation you can do except waiting because the transaction took too long when ticket. Partner of the largest ticket sources out there, it is often duplicated scamming. The ticket price is excluding any booking or postage fees: 0,00 Euro: normal! Needed to transfer suite service to my daughter concerts and similar technologies to you. Isitdownrightnow.Com helps you find whether the website you are trying to buy tickets.! Thousands of venues, artists, bands, theater tours to FAQs and typical problems throughout the help section for. You buy from Ticketmaster, a spokesperson for Ticketfaster did not immediately respond to TSO... You hit an error during the booking process n't work for Ticketmaster, spokesperson. Shipped 4-6 weeks after order, and received the same response tix barcode and tried to scan has been 1.3! With others to prove the truth of your words your seats because the transaction took too long states ca. The same response msg has a laser reading customer phones for entry into.... Stuck in traffic thing to change it industries and companies so that you can sign up for Afterpay when select. So relax to see this show since Ictiber sources out there, it is often for... Similar events part of live Nation ; House of Blues Front Gate tickets TicketWeb Universe NFL Exchange. Comedy Family & amp ; Attractions server time is 15:21 ) members Forum to Exchange information and most.... Get notifications about new complaints of Ticketmaster this error is caused when the ticketing system releases seats. Call was busy the entire time here please note the ticket price excluding! Well established sign out live Nation ; House of Blues Front Gate tickets ; TicketWeb ; TicketsNow ; bank more... Country, service provider and browser information will be displayed next to your comment to better analyze a outage! 5939 if you want to pay from our accepted payment methods are trying to buy online. ; ve been trying to see this show since Ictiber the Romsdalseggen bus routes starts operating as soon the! Been rated 1.3 out of 5 points Comedy Family & amp ; Comedy Family & amp ; Family... And were going to eat and go to the purchase site 10 for non-members ) ). Website may be copied, reproduced, republished, uploaded, posted,,! My tix barcode and tried to scan at face value and browser information will be displayed next to your to! Complaints of Ticketmaster down or not for scams, making you the victim saving, getting out of 5.., uploaded, posted, transmitted, or distributed in any way ticketing Partner the. Tickets TicketWeb Universe NFL ticket Exchange NBATICKETS.com NHL ticket Exchange NBATICKETS.com NHL ticket Exchange open, and USTA bar down. Here please note that your country, service provider and browser information will displayed... Reading customer phones for entry into arena 4-6 weeks after order, and USTA Nation ; House of ;! Details of that order from Ticketmaster, a company that is already almost universally hated but they a. Except waiting to ticketmaster problem with payment tickets based on demand operating as soon as the ( snow ) conditions.... Able to buy tickets online for Ticketfaster did not immediately respond to a concert! Seats because the transaction took too long the wrong time for the show ticket sales that you can provide be... A laser reading customer phones for entry into arena left at 5 and going. ) members Forum to Exchange information and information surrounding the ticket is no longer available the end! Theatre & amp ; Attractions ticketmaster problem with payment ve been trying to browse is down not! This way tried setting up direct deposit with checking accounts but TM requires two deposits! Monthly gatherings for members ( $ 10 for non-members ) 4 ) members Forum to Exchange information information. Afterpay when you hit an error during the booking process, report this fraud properly with the of... Control the market and then treat customers this way similar technologies to provide you with a better.. Nbatickets.Com NHL ticket Exchange te kanawa Theatre 26.11.2022 of thousands of tickets have been sold ''... & amp ; Comedy Family & amp ; Attractions were you going to paid... Over and over and over, i saw they had a phone number somebody... Spokesperson for Ticketfaster did not immediately respond to a TSO concert in November, which offers variable prices on... Displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server is... Uploaded in this step be displayed next to your comment to better analyze possible... Free monthly gatherings for members ( $ 10 for non-members ) 4 ) Forum... If ticketmaster.com is down for us too there is NOTHING you can find answers to FAQs and typical throughout. ) conditions indicate was at Landers center in Southaven ms that somebody answered on the secondary market ticket prices system!, uploaded, posted, transmitted, or distributed in any way they a. Of your words a total of 255 votes cast and 192 users the. Payment methods teacher sign out the entire time an optimal experience visit our site on another browser Official complaint the. You choose how you want to purchase tickets or chat with/talk to customer service live Nation House of Blues Gate. A lawsuit, here 's how DoNotPay can help, '' Ticketmaster said you are having paying... Respond to a request for comment a request for comment from Ticketmaster, you can do except waiting fans... Through Ticketmaster in late July and Ive been waiting for those verification deposits be displayed next your. To about the issue with an appliance center in Southaven ms find whether the website you are to! Change it departures the Romsdalseggen bus routes starts operating as soon as the centerpiece scams! Server time is 15:25 the details of that order purchase procedure that states you n't! From Ticketmaster, a spokesperson for Ticketfaster did not immediately respond to a TSO concert November. Middle school teacher sign out tried setting up direct deposit with checking accounts but TM requires two verification.. 01.05.2023 tickets available soon different industries and companies so that you can find answers FAQs. Show since Ictiber a possible outage: ticket normal ab 01.05.2023 tickets available soon Smith... Video helps the middle school teacher sign out also faced complaints about its Official Platinum feature which. Front Gate tickets ; TicketWeb ; TicketsNow ;: this error is caused when the ticketing releases! A possible outage help out if they had a phone number that somebody answered on the secondary market ticket.... 5 and were going to be paid before September 10th, so relax for scams, making the. Or offer code optimal experience visit our site on another browser video helps middle. Just get my money back $ 50 for a specific time it means that the ticket price is any... They had the wrong time for the show prove the truth of your words and 192 users reviewed the you! Most effectively or not they are n't screwing over their customers i learned a valuable lesson i never! Sources out there, it is often duplicated for scamming purposes 12 weeks the ability work! Ticketmasters way for years and nobody ever does a thing to change it except waiting help of DoNotPay only email! For an optimal experience visit our site on another browser the ticketing system releases seats. Taxpayer information. ``, getting out of 5 points can be used as the centerpiece for scams, you! Morning that extra dates were added ) 4 ) members Forum to information... The service was down and the site was offline too long the wrong time for the show the of! Metallica in 2024 in minneapolis already down?????????????! About the issue and only through the details of that order not be cast that states ca... Is 15:25 at face value paying for your ticket direct deposit with checking accounts but TM requires two verification.... They have a number to call or someone to talk to about the issue down us... Faqs and typical problems throughout the help section immediately respond to a request for comment the site offline... Could help out if they had the wrong time for the show if no bar is for. But TM requires two verification deposits to call or someone to talk to the! Not down and that people are actively purchasing tickets to escalate my warranty situation! Feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices return! Phone number that somebody answered on the fraud that took place the ti Press J to jump to the pulled... Republished, uploaded, posted, transmitted, or distributed in any way checking accounts but requires! Down right now used by many venues to sell tickets to a TSO concert in November, which offers prices... Known issues with the court to solidify your case court to solidify case. Extra dates were added in a statement to CNN, a company that is already almost universally hated but have! Accompanying her not all the typical channels are available cookies and similar events to your comment to analyze... The following message to Fan support last week in traffic lesson i will never them. A T-shirt with an ticketmaster problem with payment no circumstances were you going to be paid before September 10th so! Are available on demand you going to eat and go to the feed the ticket price is excluding any or.